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MGCP E1 port unregistered status on UCM 10.5 even the status on ccm-manager is registered

ccg-collab1
Level 2
Level 2

Hi,

We configured a Cisco ISR 4321 as MGCP to the CUCM 10.5. Upon checking the output of show ccm-manager the status is registered while on the CUCM side, the E1 port is on unregistered status.

Please see the information below for the ISR 4321:

SPMY2-VG1#show inv
NAME: "Chassis", DESCR: "Cisco ISR4321 Chassis"
PID: ISR4321/K9 , VID: V02, SN: FDO1939A01J

NAME: "Power Supply Module 0", DESCR: "110W AC Power Supply for Cisco ISR 4320"
PID: PWR-4320-AC , VID: , SN:

NAME: "Fan Tray", DESCR: "Cisco ISR4320 Fan Assembly"
PID: ACS-4320-FANASSY , VID: , SN:

NAME: "module 0", DESCR: "Cisco ISR4321 Built-In NIM controller"
PID: ISR4321/K9 , VID: , SN:

NAME: "NIM subslot 0/1", DESCR: "NIM-2MFT-T1/E1 - T1/E1 Serial Module"
PID: NIM-2MFT-T1/E1 , VID: V02, SN: FOC191466HW

NAME: "subslot 0/1 db module 0", DESCR: "PVDM4-64 Voice DSP Module"
PID: PVDM4-64 , VID: V02, SN: FOC192051A4

NAME: "NIM subslot 0/0", DESCR: "Front Panel 2 ports Gigabitethernet Module"
PID: ISR4321-2x1GE , VID: V01, SN: JAB092709EL

NAME: "module R0", DESCR: "Cisco ISR4321 Route Processor"
PID: ISR4321/K9 , VID: V02, SN: FDO193802UZ

NAME: "module F0", DESCR: "Cisco ISR4321 Forwarding Processor"
PID: ISR4321/K9 , VID: , SN:

SPMY2-VG1#show ccm-manager
MGCP Domain Name: SPMY2-VG1.sunpowercorp.com
Priority Status Host
============================================================
Primary Registered 10.0.115.111
First Backup Backup Ready 10.0.115.112
Second Backup Backup Ready 10.1.15.11

Current active Call Manager: 10.0.115.111
Backhaul/Redundant link port: 2428
Failover Interval: 30 seconds
Keepalive Interval: 15 seconds
Last keepalive sent: 15:35:28 UTC Dec 7 2015 (elapsed time: 00:00:03)
Last MGCP traffic time: 15:35:29 UTC Dec 7 2015 (elapsed time: 00:00:03)
Last failover time: 01:04:44 UTC Dec 7 2015 from (10.0.115.111)
Last switchback time: 01:05:14 UTC Dec 7 2015 from (10.0.115.112)
Switchback mode: Immediate
MGCP Fallback mode: Not Selected
Last MGCP Fallback start time: None
Last MGCP Fallback end time: None
MGCP Download Tones: Disabled
TFTP retry count to shut Ports: 2

Here is the screenshot from the CUCM side:

Please advise.

Thank you.

20 Replies 20

As correctly pointed by others you can configure H323 on this gateway while staying on CUCM 10.0 , however upgrading to 10.5.2 is recommended whether you want to use MGCP or H323.

Manish

Hi Manish,

Thank you so much. How come it is recommended on upgrading the CUC to 10.5.2 whether we use MGCP or H323?

CUCM 10.0 is no longer being developed any further by the BU, that's the prime reason for upgrade to 10.5.2. Plus you get bug fixes that come with 10.5.2 and this upgrade does not cost you anything extra. Staying on 10.0 will still be okay if you want to stay on 10.0 only.

Manish

[+5] to Manish/AOK/Jaime.

regds,

aman

Manish,

Interesting post, i just faced the similar symptoms today. Bogus MGCP ports shown up in cisco IOS gateway even though its deleted at the cucm gateway page (end points)

 

My cisco ISR 4431 Router version: Version 03.16.04b.s - Extended Support Release

My CUCM Version: 10.5.2.1.16900-10

 

On top of that after deleting the ports at CUCM, on the gateway- it still shows MULTIPLE_FRAME_ESTABLISHED (show isdn status command)

 

This is weird.

 

Any advice?

 

From "show mgcp endpoints" - It shows that its UP but from CUCM, we dont see that configuration since its deleted

 

I suspect for some reason CUCM is not able to communicate to Voice gateway to delete the ports- looks like a bug?

 

Is there anything filed like this?