Migrate pplication from Cisco Jabber to Webex.

[liaz.zini]

I want to migrate an application from Cisco Jabber to Webex. What settings are required to ensure Webex connects successfully to CUCM?

[John Steele]

You should find most of your answers here.

Deployment guide for Calling in Webex App (Unified CM) - Overview of Calling in Webex App (Unified CM) [Webex App] - Cisco

[Roger Kallberg]

What do you specifically mean by “migrate an application from Cisco Jabber to Webex”? Can you please elaborate?

[liaz.zini]

I want to use application Webex instead Cisco Jabber with CUCM

[Roger Kallberg]

The Webex application uses the same service discovery as Jabber and uses the same configuration in CM, so there is nothing you’d need to do. Simply use the Webex application instead of Jabber.

[liaz.zini]

I am using the same computer and the same cucm. Jabber connect, but Webex shows an error message that it cannot connect the phone services

[Roger Kallberg]

Check that you have the needed SRV records created, _cisco-uds._tcp.<your domain> for internal connection and _collab-edge._tls.<your domain> for connections coming in via MRA Expressway.