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Miss Call Issue when using cisco jabber clients

jilfersalam
Level 1
Level 1

I have client who has a Desk Phone, as well as Cisco Jabber for windows, iphone and ipad configured for the same extension. On receiving an incoming call all the devices ring simultaneously as designed, but when the call is answered in any device, on the remaining 3 devices it comes as a miss call. Is there any way to avoid showing the miss call in rest of the devices if the call is answered in one device???

1 Reply 1

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

You can use the logging missed call for shared line to mitigate this..This is essentially a shared line issue..Read below

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_3/cucm-rel_note-613.html#wp472588

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