Hi Mike,
Sadly this behaviour with the "Missed Calls" cannot be changed. This Call History is automatically stored on the phone anytime a call is presented to it (even momentarily).
This is a bit of a pain for our "Shared Line" users as well :( One thing that does mitigate this somewhat is that when scrolling through the "Missed Calls" list, when a number in the list is highlighted you will see;
On xxxx (where xxxx is the actual number that the call came in on, this is breifly displayed right before the Time and Date info)
So,if the 7961 had the following lines;
Line 1 - aaaa
Line 2 - wwww (Shared)
Line 3 - xxxx (Shared)
Line 4 - cccc (Shared)
You could identify when the Missed Call was for aaaa,wwww,xxxx or cccc by looking at the info;
Missed Call from xxx-yyy-ssss
On - cccc (The call was intended for cccc)
Today at 6:53AM
It took awhile for our users to get used to looking at this info to see which line the
"Missed Call" was really intended for.
You can also use the "Details" Softkey to retrieve the applicable call details.
Now,this is not so much of an issue for our users, but does not address the Privacy concerns.
Here is a similar thread from the IPT Forum;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf49ad
Hope this helps!
Rob
