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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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MLPP and SIP Trunk

Hi,

scenario: a calling machine or a PBX named AlertingServer is connected to a Cisco Communications Manager 10.x via Standard SIP Trunk.

Now this server is calling phones via the SIP-Trunk with an alerting message. But unfortunately these phones are busy.

Is it possible to configure with MLPP, that calls from the SIP-Trunk to any other phone (or some selected phones) in CUCM, have higher priority as any other calls and the running calls at these phones will be terminated and the phone automtically answers to the "alerting" call?

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