Mobile Voice Access

[gpsriramdc]

Hi All,

We are testing with Mobile Voice Access . We configure the Gateway , CCM Remote destinaion profile as per the feature guide.

We able to here the IVR . When we dial the desire number call disconnected.

What could be the Issue ?

[srsivara]

- Are you using H.323 GW / MGCP / SIP for the MVA VXML script ?

- Is the outbound dial peer on the gateway match up to the number configured under Media Resources > Mobile Voice Access ?

- Can you set the 'Cisco CallManager' and 'Cisco Mobile Voice Access' traces to Detailed and Debug respectively, perform a test call, collect these 2 logs and upload them here ?

- Sriram

Please rate helpful posts !

[gpsriramdc]

Hi All,

We got it Now.

Issue is Outgoing call blocked due to Logical Partitioning issue . Now Everything works fine.

Thanks for your support.

[srsivara]

Good to know. Can you please mark the issue resolved, for sake of completeness ?

- Sriram

[acharyr123]

Hi,

I am unable to dial the MVA no from the LAN & unable to hear the IVR script...I have followed all the steps from the features guide 7.1.2.....

Can you suggest plz..