03-22-2012 12:57 AM - edited 03-16-2019 10:15 AM
Hi all,
We have a cluster of CUCM 8 and we have configured the MoH in multicast.
In a branch office works fine but in another we have the next issue when a ipphone put a PSTN call on hold the music is heard ok but only one time, it's not play continuously. This is courious because the MoH is configured in multicast. When the music is stoped the party in hold listen silence.
PbxGw-1#sh ccm-manager music-on-hold
Current active multicast sessions : 1
Multicast RTP port Packets Call Codec Incoming
Address number in/out id Interface
===================================================================
239.1.1.1 16384 460/460 69 g711ulaw BV96
PbxGw-1#
dkAalPbxGw-1#sh ccm-manager music-on-hold
Current active multicast sessions : 1
Multicast RTP port Packets Call Codec Incoming
Address number in/out id Interface
===================================================================
239.1.1.1 16384 569/569 69 g711ulaw BV96
PbxGw-1#sh ccm-manager music-on-hold <<< In this point is when the music is stopped.
Current active multicast sessions : 0
PbxGw-1#sh ccm-manager music-on-hold
Current active multicast sessions : 0
Other traces:
PbxGw-1#show call active voice | include RemoteMedia
RemoteMediaIPAddress=239.1.1.1
RemoteMediaPort=16384
PbxGw-1#show call active voice | include RemoteMedia
RemoteMediaIPAddress=239.1.1.1
RemoteMediaPort=16384
PbxGw-1#show call active voice | include RemoteMedia
RemoteMediaIPAddress=10.100.251.141 <<< In this point is when the music is stopped. This @ip is the cucm server
RemoteMediaPort=4000
I have the next configuration in the gateway:
interface Loopback1
ip address 10.1.1.1 255.255.255.255
ccm-manager music-on-hold bind BV96
telephony-service
moh flash:holdmusic.wav
multicast moh 239.1.1.1 port 16384 route <@ip bridge> 10.1.1.1
In MoH Audio Source I have checked "Play continuously" and "Allow Multi-casting"
Regards,
--
Alberto
03-22-2012 02:11 AM
Hi,
Let me know full configuration under telephony-service.
You do not have max-ephones and max-dn command.
Regards
Ronak Patel
03-22-2012 02:15 AM
Hi Ronak,
First, thank you.
telephony-service
srst mode auto-provision none
srst ephone template 1
srst ephone description Cisco Unified CME SRST Fallback : Sep 20 2011 10:45:40
srst dn template 2
srst dn line-mode dual-octo
max-ephones 200
max-dn 400 preference 5
ip source-address 10.105.245.10 port 2000
max-redirect 20
no service directed-pickup
system message "FallBack-Mode" (CME-as-SRST)
cnf-file location flash:
cnf-file perphone
time-zone 23
time-format 24
date-format dd-mm-yy
voicemail 899451211
max-conferences 8 gain -6
hunt-group logout HLog
moh flash:holdmusic.wav
multicast moh 239.1.1.1 port 16384 route 10.105.245.10 10.1.1.1
transfer-system full-consult
secondary-dialtone 0
create cnf-files version-stamp 7960 Apr 12 2011 11:41:49
Regards,
--
Alberto
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