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MOH not working CME 9.5 for PSTN

Have the following configuration:

Cisco 2921 Router with SRE-710 running CME 9.5

No calls are working when using the MOH file that we had been using on a 2821 with CME 8.6 with no problems

 

Have following commands in place

voice-port 0/0/0:23
 local-alerting
 timeouts interdigit 3
 !
 !
 !
!
ccm-manager music-on-hold


telephony-service

 

moh "flash0:/butler5.au"
 multicast moh 239.1.1.1 port 16384 

 

phones have multicast moh enabled and default code for ephone is g722-64

 

Is it possible this is getting tied up by my switches (Cisco 2960S)?

 

All calls are getting tone on hold.

 

 

 

 

15 Replies 15

The solution was that the G722-64 codec needed to be added to the dsp farm.  Make sure you shutdown the dspfarm first to add the codec.  Thank you again for all your help.