MoH on CME - how to remove the Quotation

Nasir Aziz · ‎10-09-2016

hi all

do any one have idea , how to remove the Quotation from moh "flash0:/music-on-hold.au". actually I am practicing on router 2911 without voice card , and the router is working nice and I configured also the ip phones 7941, 7942, 6921 . but I couldn't solve the issue of the MOH.

the ios on the router are c2900-universalk9-mz.SPA.152-4.M3.bin. I can arrange to get VIC2 4FOX , but could this solve the issue of moh.

Thanks in Advance

Nasir Aziz

Mohammed Khan · ‎10-09-2016

Where do you see this quote?

What exactly are you trying to solve?

Nasir Aziz · ‎10-09-2016

telephony-service
no auto-reg-ephone
max-ephones 50
max-dn 300
ip source-address 192.168.200.254 port 2000
system message Voice Test NAGRP
load 7941 SCCP41.9-4-2SR2-2S
load 7942 SCCP42.9-4-2SR2-2S
load 6921 SCCP69xx.9-4-1-3SR2
time-zone 31
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 24187.. extension-length 7 extension-pattern 11377..
max-conferences 8 gain -6
moh "flash0:/music-on-hold-1.au"
multicast moh 239.1.1.1 port 16384 route 192.168.200.254
transfer-system full-consult
directory last-name-first
create cnf-files version-stamp Jan 01 2002 00:00:00

Mohammed Khan · ‎10-09-2016

You cannot remove quote, its picked by the system by default.

R1(config-telephony)#moh flash0:music-on-hold.au
R1(config-telephony)#^Z
R1#sh run | sec tele
telephony-service
moh-file-buffer 5000
max-ephones 10
max-dn 50
ip source-address Z.Z.Z.Z port 2000
max-conferences 8 gain -6
moh "flash0:music-on-hold.au"
transfer-system full-consult
create cnf-files version-stamp 7960 Jun 01 2016 16:47:56
R1#

Nasir Aziz · ‎10-09-2016

I see, but even moh not functioning , still hearing beep

Aseem Anand · ‎10-09-2016

Hi,

1. Can you send me the output of show ephone moh

2. Try a test call and when you put the call on hold run the command "show ccm-manager music-on-hold" and send me the output.

3. Make sure ccm-manager music-on-hold is given in the global config as well & ip multicast routing is enabled on the router.

4. Can you copy the file from the TFTP or an SFTP into the flash again using the command:

copy tftp: flash:

Aseem

Nasir Aziz · ‎10-09-2016

CME#sh ephone moh

-------------------------------------
Skinny Music On Hold Status - group 0
Active MOH clients 0 (max 210), Media Clients 0, B-ACD Clients 0
No MOH file loaded

CME#sh ccm-mana
CME#sh ccm-manager
% Call Manager Application is not enabled
CME#sh ccm-manager
% Call Manager Application is not enabled

Aseem Anand · ‎10-09-2016

Hi,

Do the following:

1. Enable ccm-manager music-on-hold in global config

2. enable Ip multicast-routing

3. type in following under telephony-service

moh music-on-hold.au
multicast moh 239.1.1.1 port 16384

4. enable the multicast moh under ephone using the command

ephone 1

multicast-moh

5. Specify the G711 codec explicitly under ephone

Aseem

Nasir Aziz · ‎10-09-2016

thanks Aseem

but still not work , still show the ccm-manager not enable. I erase every thing but still

Aseem Anand · ‎10-09-2016

Hi Nasir,

Please log the file and collect the output of:

show ephone moh

show telephony-service

Show run

Show flash

Aseem

Nasir Aziz · ‎10-10-2016

thanks for your reply , I install yesterday VIC2-4FXO Voice Interface Card I found it in our store and trying to configure it also

Nasir Aziz

Aseem Anand · ‎10-10-2016

Hi Nasir,

As per the running configuration i dont see MOH configuration in place. Can you please apply the below configuration and test between ephone 1 and 2:

telephony-service
moh flash:music-on-hold.au
multicast moh 239.1.1.1 port 16384 route 192.168.200.254

ephone 1
multicast-moh

no mtp

ephone 2
multicast-moh

no mtp

Disable mtp under 2 ephones to test with and apply codec G711ulaw .

Once you apply the configuration collect the output of show ephone-moh

Aseem

Nasir Aziz · ‎10-10-2016

Thanks

yes now working , but strange I done it may time I don't know why it not work?

any how thank you very much , also do you have idea regarding

VIC2-4FXO Voice Interface Card , I want also to configure analogue phone on it.

Aseem Anand · ‎10-10-2016

Hi Nasir,

You are most welcome! Please rate the useful posts. Regarding FXO, the FXO cards are used to connect to analog lines and FXS cards are used for analog endpoints like modem/analog phone etc.

https://supportforums.cisco.com/discussion/9143796/what-difference-between-fxs-and-fxo-voice-cards

http://www.cisco.com/c/en/us/td/docs/ios/12_2/voice/configuration/guide/fvvfax_c/vvfport.html#wp1133494

Aseem

Nasir Aziz · ‎10-10-2016

I refer to your links , so that mean the FXO will not work on analogue phone. I need FXS .

thanks for your information

also Thanks for Mohammad for his support