MoH on CME - how to remove the Quotation

[Nasir Aziz]

hi all

do any one have idea , how to remove the Quotation from  moh "flash0:/music-on-hold.au".  actually I am practicing on router 2911 without voice card ,  and the router is working nice and I configured also the ip phones 7941, 7942, 6921 .  but I couldn't solve the issue of the MOH.

the ios on the router are c2900-universalk9-mz.SPA.152-4.M3.bin. I can arrange to get VIC2 4FOX , but could this solve the issue of moh.

Thanks in Advance

Nasir Aziz

[Mohammed Khan]

Where do you see this quote?

What exactly are you trying to solve?

[Nasir Aziz]

telephony-service
 no auto-reg-ephone
 max-ephones 50
 max-dn 300
 ip source-address 192.168.200.254 port 2000
 system message Voice Test NAGRP
 load 7941 SCCP41.9-4-2SR2-2S
 load 7942 SCCP42.9-4-2SR2-2S
 load 6921 SCCP69xx.9-4-1-3SR2
 time-zone 31
 time-format 24
 date-format dd-mm-yy
 dialplan-pattern 1 24187.. extension-length 7 extension-pattern 11377..
 max-conferences 8 gain -6
 moh "flash0:/music-on-hold-1.au"
 multicast moh 239.1.1.1 port 16384 route 192.168.200.254
 transfer-system full-consult
 directory last-name-first
 create cnf-files version-stamp Jan 01 2002 00:00:00

[Mohammed Khan]

You cannot remove quote, its picked by the system by default.

R1(config-telephony)#moh flash0:music-on-hold.au
R1(config-telephony)#^Z
R1#sh run | sec tele
telephony-service
 moh-file-buffer 5000
 max-ephones 10
 max-dn 50
 ip source-address Z.Z.Z.Z port 2000
 max-conferences 8 gain -6
 moh "flash0:music-on-hold.au"
 transfer-system full-consult
 create cnf-files version-stamp 7960 Jun 01 2016 16:47:56
R1#

[Nasir Aziz]

I see, but even moh not functioning , still hearing beep

[Aseem Anand]

Hi,

1. Can you send me the output of show ephone moh 

2. Try a test call and when you put the call on hold run the command "show ccm-manager music-on-hold" and send me the output.

3. Make sure ccm-manager music-on-hold is given in the global config as well & ip multicast routing is enabled on the router.

4. Can you copy the file from the TFTP or an SFTP into the flash again using the command:

copy tftp: flash:

Aseem

[Nasir Aziz]

CME#sh ephone moh

-------------------------------------
Skinny Music On Hold Status - group 0
 Active MOH clients 0 (max 210), Media Clients 0, B-ACD Clients 0
 No MOH file loaded

CME#sh ccm-mana
CME#sh ccm-manager
% Call Manager Application is not enabled
CME#sh ccm-manager
% Call Manager Application is not enabled

[Aseem Anand]

Hi,

Do the following:

1. Enable ccm-manager music-on-hold in global config

2. enable Ip multicast-routing

3. type in following under telephony-service

moh music-on-hold.au
multicast moh 239.1.1.1 port 16384

4. enable the multicast moh under ephone using the command

ephone 1

multicast-moh

5. Specify the G711 codec explicitly under ephone 

Aseem

[Nasir Aziz]

thanks Aseem

but still not work , still show the ccm-manager not enable. I erase every thing but still

[Aseem Anand]

Hi Nasir,

Please log the file and collect the output of:

show ephone moh

show telephony-service

Show run

Show flash

Aseem

[Nasir Aziz]

thanks for your reply , I install yesterday VIC2-4FXO Voice Interface Card  I found it in our store and trying to configure it also

Nasir Aziz

[Aseem Anand]

Hi Nasir,

As per the running configuration i dont see MOH configuration in place. Can you please apply the below configuration and test between ephone 1 and 2:

telephony-service
moh flash:music-on-hold.au
multicast moh 239.1.1.1 port 16384 route 192.168.200.254

ephone 1
multicast-moh

no mtp

ephone 2
multicast-moh

no mtp

Disable mtp under 2 ephones to test with and apply codec G711ulaw .

Once you apply the configuration collect the output of show ephone-moh

Aseem

[Nasir Aziz]

Thanks

yes now working , but strange I done it may time I don't know why it not work?

any how thank you very much , also do you have idea regarding

VIC2-4FXO Voice Interface Card  , I want also to configure analogue phone on it.

[Aseem Anand]

Hi Nasir,

You are most welcome! Please rate the useful posts. Regarding FXO, the FXO cards are used to connect to analog lines and FXS cards are used for analog endpoints like modem/analog phone etc.

https://supportforums.cisco.com/discussion/9143796/what-difference-between-fxs-and-fxo-voice-cards

http://www.cisco.com/c/en/us/td/docs/ios/12_2/voice/configuration/guide/fvvfax_c/vvfport.html#wp1133494

Aseem

[Nasir Aziz]

I refer to your links , so that mean the FXO will not  work on analogue phone. I need FXS .

thanks for your information

also Thanks for Mohammad for his support