08-08-2012 12:00 AM - edited 03-16-2019 12:35 PM
Hi,
Attached is the network diagram. Also attached is my LAB config for a spoke Site B.
We are running CUCM 8.6 on Site A. Site B run SRST CME.
I have 2 MOH audio source loaded on the publisher and only 1 is setup for multicast.
MOH Server, MRG and MRGL is setup and applied on both Device Pool, IP Phones and Site B gateway.
Site B has been loaded with MOH wav file in flash0 and is the same file configured in CUCM for multicast.
Site B phones when one is place on hold, I can still hear the Server configure MOH under Service Parameter and not the MOH loaded in Site B flash.
Here are the show commands on Site B when I place a call on hold with the Site B network. Also same result when I call over PSTN, I hear the Server configure MOH instead of SIte B flash MOH.
OC-MHO-GW#show ccm-manager music-on-hold
Current active multicast sessions : 0
OC-MHO-GW#show ephone summary
hairpin_block:
Max 100, Registered 0, Unregistered 0, Deceased 0 High Water Mark 101, Sockets 3
ephone_send_packet process switched 0
Standby socket list (no registered device):
[2]: 10.190.0.24 50365 [3]: 10.190.0.22 50974
[5]: 10.190.0.26 52892
Max Conferences 77 with 0 active (77 allowed)
-------------------------------------
Skinny Music On Hold Status - group 0
Active MOH clients 0 (max 1300), Media Clients 0, B-ACD Clients 0
File Servcorp_MOH.ULAW.alaw.ULAW.wav (cached) type WAVE Media_Payload_G711Ulaw64k 160 bytes
Moh multicast 239.1.1.1 port 16384 route 10.190.0.1
File play position 46 file type 2 current type 2
Play offset 6042606, Write offset 0,File start 46 end 6747402
File buffer at 1A86E2E4, buffer size 6752000
RTP ssrc F1B4BD45 timestamp_offset DC0 position E746 reposition 0
Max process service interval 515973 (last 54247)
Min interval 20001, missed 435973 run 0 (us)
moh_process_service counter 253902
Max Media process interval 592799 (last 534113) run 0 (us)
File system max access time 5390 (us) (last 2931) with late-reads 0
0 clients interrupt service, 0 process level
0 no-conversion, 0 a-to-mu, 0 mu-to-a
0 packets serviced at interrupt, 0 at process
-
Media Client Tx: 0 Xcode Tx: 0
OC-MHO-GW#show voice moh-group
call-manager-fallback
moh Servcorp_MOH.ULAW.alaw.ULAW.wav
moh-file-buffer 8000 (Kb)
Moh multicast 239.1.1.1 port 16384 route 10.190.0.1
=== no voice moh-groups configured ===
07-14-2015 10:36 PM
Hi,
Is the Multicast box checked on MoH source, MoH server and MRG?
What is the max hop setting on MOH server enabled for multicast? Try to set it to 1.
Manish
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