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Music + Message + Music until user hang up

carlosbmc
Level 1
Level 1

Hello

I'm Carlos Moreno. Im a new user of Cisco Unified CM

 

I want know if it's possible to do this  (if it's possible, how can i do it?):

 

A new call from external number to a primary number of the call manager. I want an automatic hang up in order to caller hear music until the internal user hang up the phone to respond the call.

 

In the internal user does not hang up the phone I want caller hear a voice message and then music again.

 

I whant this bucle until internal user hang up the phone to respond the call.

 

 

Thanks in advance.

 

Carlos Moreno

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

Look into native queuing feature of CUCM with hunt groups, otherwise there is no way to do anything like this directly on a phone DN.

HTH,

Chris