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Music on Hold From Router Flash

abecerraf
Level 1
Level 1


Good day.
Boys
Please you could help I want to configure the service of music on hold on one of my site remote eh seen that can be configured from the router uploading a file to the flash have an example of how I'm setting yet not I manage to make it work I might say that I am wrong.
another question this configuration only official if the phones are in SRST mode?
the .wav file is already on the flash

call-manager-fallback
max-conferences 3 gain -6
transfer-system full-consult
log table retain-timer 100
timeouts interdigit 4
ip source-address 10.208.X.X port 2002 strict-match
max-ephones 50
max-dn 50
transfer-pattern 00........
keepalive 20
default-destination 5000
translate called 1
call-forward pattern 00........
moh audio.wav
multicast moh 239.1.1.1 port 16384 route 10.208.X.X 192.168.X.X
time-format 24
date-format dd-mm-yy

1 Reply 1

You don't need to have the phones in srst mode for this work. This will work even if phones are registered to call manager.

1. Have you enabled multicast pim on voice vlan.

2. What codec are you using between moh-region and remote-phones-region

3. enable 'deb ccm-manager music-on-hold all', remove the command 'moh audio.wav' and re-add it then post the output. We need to make sure that voice gateway is parsing the file.

4. What is the base address/port for your multicast moh server

5. Check which cucm node is your moh server registered with, login to the cucm cli and get the output of the command show perf query class "Cisco MOH Device" when you place the call on hold.