Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
538
Views
0
Helpful
1
Replies

Music on hold not work in internal call but work in external call

thomasbaby
Level 1
Level 1

‎12-02-2019 08:40 PM

CUCM 11.x  call  from 8841 to 7942 ,can't hear the music from 7942 on hold ,but 7942 can hear the music from 8841 on hold.

8841/SIP, 7942/SCCP

 

online waiting.

Labels:
0 Helpful
1 Reply 1

George Sotiropoulos
Cisco Employee
Cisco Employee

‎12-02-2019 11:43 PM

Can you check the Media Resource Group settings on each phone?

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies
0 Helpful
Customers Also Viewed These Support Documents