Hi ,
Facing an issue with cisco unity connection
problem description : a user has a problem with MWI indicator ( intermittently ) , told that , initially was not able to receive vmail nor was able to get a mwi for that, did a hard reset and all the rebooting, after that, intermittently.
cisco unity version : 7.0.2.
On the user page in unity connection, the mwi current status is shown as off ?
How can we begin troubleshooting this, and how to begin ?
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