Need 9.3(1)ES5 for 6941 phones urgent

[Support Albakom]

Get the bug

CSCub26377

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCub26377

not log missed calls at 6941 phones with 9.3.1.3 sccp firmware. Need urgent the fixed firmware

9.3(1)ES5, but I didn't found at cisco software download page. Who can help?

[Gaurav Purohit]

Hello,

you need to open a TAC case to get this version, it is not going to be available from website directly.

[Support Albakom]

This is the answer I expected from Cisco. New phones with a buildin bug! And no chance for normal customers to repair without any hullabaloo with Cisco TAC, Cisco partners and distributors. Fine! I think Cisco voice products has no future if service is going on like this.