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Need help installing configuring a temporary announcement

david.burrell
Level 1
Level 1

We're running UCM 8 and need to setup a temporary announcement for two 800 numbers that land on our system.  I need to have an announcement that says something like "The number you dialed has changed to xxx-xxx-xxxx"  and then end the call.  After 90 days or so, we'll remove the announcement.  Any assistance would be greatly appreciated.

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

You cannot do that in CUCM, you can route the call through voicemail system such as Unity Connection and route it to a call handler with the announcement and then route back to CUCM to the new DN.

HTH,

Chris