02-06-2012 08:59 AM - edited 03-16-2019 09:25 AM
I've started to setup a home IPT lab to try learn a little about Unified Communications a little more. I'm having problems with getting my 3550 switch configured properly to get IP phones to register properly.
I have a dedicated machine that has ESXI 5.0 installed on it. I have 4 virtual machines installed on the ESXI server. CUCM (Pub), CUCM (Sub), Unity Connection, and Presence.
My topology is as follows:
Internet
DSL Modem (192.168.2.1)
Linksys Router (192.168.3.1)
Linksys assigns DHCP from 192.168.3.2 -> 192.168.3.19) (All my home devices, other pc's, etc....)
My desktop PC is static 192.168.3.20
The 3550 (vlan 1) is static 192.168.3.50.
- Port f0/1 connects to esxi server which houses all the UCM
- Port f0/2 connects to 7940 phone I have configured in CUCM
- Port f0/24 connects back to my Linksys (home network)
The ESXI server is static 192.168.3.200
The CUCM (Pub) is static 192.168.3.201
The CUCM (Sub) is static 192.168.3.202
The UC (Pub) is static 192.168.3.211
The CUP (Pub) is static 192.168.3.221
per above, all of this is on the same subnet (I'm assuming that's ok). My softphone that I installed on my desktop came up and registered with no problems but my hardphones are not registering. Can someone help me with how I need to configure the switch (3550)?
Thanks.
02-06-2012 09:04 AM
Can you provide switch port configuration of the port the phone is connected to?
Is your Voice VLAN defined to be the same as data VLAN?
Is the phone not getting IP address or not registering?
Is the phone using the Linksys DHCP, if so can you define option 150 in your DHCP scope? Not sure if this is doable on Linksys router, you could try defining static IP on the phone or use the 3550 as DHCP server.
HTH,
Chris
02-06-2012 09:08 AM
my config is as follows: I've tried several things, using dhcp, not using it. I've tried assigning a static ip to the phone and setting the tftp server to .201 (which is cucm pub - the tftp server also)
-----
version 12.2
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname tgc-3550
!
mls qos
ip subnet-zero
ip routing
no ip domain-lookup
ip dhcp excluded-address 192.168.3.1 192.168.3.20
ip dhcp excluded-address 192.168.3.200 192.168.3.254
!
ip dhcp pool phone
network 192.168.3.0 255.255.255.0
default-router 192.168.3.1
option 150 ip 192.168.3.201
spanning-tree mode pvst
spanning-tree extend system-id
!
vlan internal allocation policy ascending
!
!
!
!
!
!
interface FastEthernet0/1
switchport mode dynamic desirable
!
interface FastEthernet0/2
switchport mode access
switchport voice vlan 20
mls qos trust cos
spanning-tree portfast
!
interface FastEthernet0/3
switchport mode dynamic desirable
!
interface FastEthernet0/4
switchport mode dynamic desirable
!
interface FastEthernet0/5
switchport mode dynamic desirable
!
interface FastEthernet0/6
switchport mode dynamic desirable
!
interface FastEthernet0/7
switchport mode dynamic desirable
!
interface FastEthernet0/8
switchport mode dynamic desirable
!
interface FastEthernet0/9
switchport mode dynamic desirable
!
interface FastEthernet0/10
switchport mode dynamic desirable
!
interface FastEthernet0/11
switchport mode dynamic desirable
!
interface FastEthernet0/12
switchport mode dynamic desirable
!
interface FastEthernet0/13
switchport mode dynamic desirable
!
interface FastEthernet0/14
switchport mode dynamic desirable
!
interface FastEthernet0/15
switchport mode dynamic desirable
!
interface FastEthernet0/16
switchport mode dynamic desirable
!
interface FastEthernet0/17
switchport mode dynamic desirable
!
interface FastEthernet0/18
switchport mode dynamic desirable
!
interface FastEthernet0/19
switchport mode dynamic desirable
!
interface FastEthernet0/20
switchport mode dynamic desirable
!
interface FastEthernet0/21
switchport mode dynamic desirable
!
interface FastEthernet0/22
switchport mode dynamic desirable
!
interface FastEthernet0/23
switchport mode dynamic desirable
!
interface FastEthernet0/24
switchport mode access
no cdp enable
!
interface GigabitEthernet0/1
switchport mode dynamic desirable
!
interface GigabitEthernet0/2
switchport mode dynamic desirable
!
interface Vlan1
ip address 192.168.3.50 255.255.255.0
!
ip default-gateway 192.168.3.1
ip classless
ip http server
ip http secure-server
02-06-2012 09:11 AM
forgot I just added this on f0/2 also:
mls qos trust device cisco-phone
02-06-2012 09:13 AM
well, you are using VLAN 20 as Voice VLAN, what is doing routing for this VLAN as I do not see any VLAN interfaces for it. Chanage port 0/2 to:
interface FastEthernet0/2
switchport mode access
switchport voice vlan 1
mls qos trust cos
spanning-tree portfast
Chris
02-06-2012 09:15 AM
I don't have any routers other than my home linksys router. I guess I would need the switch to act as router.
02-06-2012 09:26 AM
Correct, if you want seperate VLAN for phones, but since this is just a lab, simply assign the same VLAN for voice as your data, default VLAN 1 will be just fine.
Chris
02-06-2012 09:04 AM
Do you have a helper address assigned to vlan 1 on the 3550?
02-06-2012 09:11 AM
I do not have a helper address configured, I just included my config above.
02-06-2012 09:22 AM
If I read your configuration correctly, you have the phone on fa0/2 which has a voice vlan configured as vlan 20. But all of the other ports have default configuration, which would place them in vlan 1. Show your vlans:
show vlans
You'll likely find that fa0/2 is in vlan 20 all by it's lonesome. (Actually, I cannot recall if this command shows the *voice* vlan for the port). Regardless, it appears your phone is all alone. It's on the same subnet (layer 3) yes. But, on layer 2 it's isolated from everyone else.
The quick check would be Chris Deren's suggestion to change voice vlan to 1 so the phone is in the same layer 2 domain as your other equipment.
I assume your desktop (with CIPC) is connected to one of the other ports on the 3550. It is therefore in the same default vlan (1) as the other ports, and metaphorically on the same side of the fence.
Best,
Ed
(edited for typo)
02-06-2012 09:26 AM
OK. I changed the voice vlan to 1 on the f0/2 config and here are my symptoms now.
I'm attaching screenshots. I can see the phone in cdp neigh, it has ip of 192.168.3.12. I can ping it (couldn't before). The phone itself is displaying 'Configuring IP', then says opening 72.32.218.57 - thats it.
Here are screenshots.
02-06-2012 09:27 AM
Do you have TFTP server set on the phone? What is it when you go to view it under network settings on the phone?
Chris
02-06-2012 09:30 AM
settings on phone show TFTP server as 192.168.3.201 (which should be correct)
default router showing 192.168.3.1 (which is my linksys router)
Phone still doing same as before.
02-06-2012 09:34 AM
Can you perform factory reset on it, press Settings --> **# --> more --> Erase
Chris
02-06-2012 09:43 AM
I did factory reset and same thing. still saying configuring ip.
I just tried setting a static ip on it now that we've changed everything to vlan 1, waiting to see what happens.
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