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Helpful
6
Replies

Need Simple Dial Plan Help

Hi,

I have a fully functioning dial plan but needed some help with a modification. I have attached the config.

 

We have a range of numbers (541-548-9400 - 9419) from our telco and I am using one of them for inbound calls which I translate directly to the Unity Express AutoAttendant.  That works great when I call the number.  All of our internal extensions have no correlation to our outside number because we have no DID's on our phones.  The number I am using for all inbound calls is 541-548-9400.

I have one particular user which does have a need for inbound calls to go directly to her phone.  I decided to use 541-548-9405 as her direct line.  I thought it would be easy so I gave her extension 215 and then created a translation rule that directs 9405 to 215 and then assigned a button on her phone as extension 215. 

This does not seem to be working.  

 

My main question is how can I have a single outside line (DID) assigned to just one single ephone so that when I call the 541-548-9405 it will ring just her phone?

version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname voicerouter
!
boot-start-marker
boot-end-marker
!
!
card type t1 0 0
enable secret 4 t3Ic8qb5ewMDWvTa4L9l1WMKprop/NnpCj9WtdkqGGc
!
aaa new-model
!
!
aaa authentication login default local
aaa authorization exec login local 
aaa authorization network login local 
!
!
!
!
!
aaa session-id common
!
clock timezone PST -8 0
clock summer-time PST recurring
network-clock-participate wic 0 
network-clock-select 1 T1 0/0/0
!
no ipv6 cef
ip source-route
ip cef
!
!
!
ip dhcp excluded-address 192.168.8.1 192.168.8.19
!
ip dhcp pool owhvoip
 network 192.168.8.0 255.255.248.0
 default-router 192.168.8.1 
 option 150 ip 192.168.8.1 
 lease 30
!
!
!
multilink bundle-name authenticated
!
!
!
!
isdn switch-type primary-ni
!
!
crypto pki server cme_root
 database level complete
 grant auto
 lifetime certificate 7305
 lifetime ca-certificate 7305
crypto pki token default removal timeout 0
!
crypto pki trustpoint cme_root
 enrollment url http://192.168.8.1:80
 revocation-check none
 rsakeypair cme_root
!
crypto pki trustpoint cme_cert
 enrollment url http://192.168.8.1:80
 revocation-check none
!
crypto pki trustpoint TP-self-signed-2736782807
 enrollment selfsigned
 subject-name cn=IOS-Self-Signed-Certificate-2736782807
 revocation-check none
 rsakeypair TP-self-signed-2736782807
!
!
voice-card 0
 dspfarm
 dsp services dspfarm
!
!
!
voice service voip
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 vpn-group 1
  vpn-gateway 1 https://66.220.104.251/SSLVPNphone
  vpn-trustpoint 1 trustpoint cme_cert leaf
 vpn-profile 1
  host-id-check disable
!
voice class codec 1
 codec preference 1 g711ulaw
!
voice class custom-cptone leavetone
 dualtone conference
  frequency 400 800
  cadence 400 50 200 50 200 50
!
voice class custom-cptone jointone
 dualtone conference
  frequency 600 900
  cadence 300 150 300 100 300 50
!
!
!
!
voice translation-rule 1
 rule 1 /9400/ /502/
!
voice translation-rule 2
 rule 1 /.*/ /5415489400/
!
voice translation-rule 3
 rule 3 /9405/ /215/
!
voice translation-rule 100
 rule 1 /^9/ // type any unknown plan any isdn
!
!
voice translation-profile Inbound_Calls_To_CUE
 translate called 1
!
voice translation-profile InternationalType
 translate called 100
!
voice translation-profile Local-CLID
 translate calling 2
!
voice translation-profile Sales_DID
 translate called 3
!
!
license udi pid CISCO2911/K9 sn FTX1641AHX3
hw-module pvdm 0/0
!
hw-module pvdm 0/1
!
hw-module sm 1
!
!
!
username routeradmin password 7 091649040910450B41
username cmeadmin privilege 15 password 7 03104803040E375F5E4D5D51
username val password 7 074D63
username mark password 7 015144
username randy password 7 134755
username dylan password 7 004651
username elaine password 7 015144
username janis password 7 024446
username pam password 7 145550
username lisa password 7 125B47
username ruta password 7 074D63
username eli password 7 024446
username kimberly password 7 114B5B
username rebecca password 7 090E0C
username ronnda password 7 054944
username sarah password 7 100C4B
!
redundancy
!
!
!
!
controller T1 0/0/0
 cablelength long 0db
 pri-group timeslots 1-12,24
!
zone security trusted
zone security internet
zone-pair security trusted-to-internet source trusted destination internet
zone-pair security untrusted-to-trusted source internet destination trusted

!
!
!
!
!
!
interface Loopback0
 ip address 192.168.17.1 255.255.248.0
!
interface Embedded-Service-Engine0/0
 no ip address
 shutdown
!
interface GigabitEthernet0/0
 description Internet
 ip address dhcp
 no ip redirects
 no ip proxy-arp
 shutdown
 duplex auto
 speed auto
!
interface GigabitEthernet0/1
 ip address 192.168.8.1 255.255.248.0
 duplex auto
 speed auto
!
interface GigabitEthernet0/2
 no ip address
 shutdown
 duplex auto
 speed auto
!
interface Serial0/0/0:23
 no ip address
 encapsulation hdlc
 isdn switch-type primary-ni
 isdn incoming-voice voice
 no cdp enable
!
interface Integrated-Service-Engine1/0
 ip unnumbered Loopback0
 service-module ip address 192.168.17.2 255.255.248.0
 !Application: CUE Running on NME
 service-module ip default-gateway 192.168.17.1
 no keepalive
!
ip local pool SSLVPNPhone_pool 192.168.9.1 192.168.9.5
ip forward-protocol nd
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:/cme-gui-8.6.0
!
ip route 192.168.17.2 255.255.255.255 Integrated-Service-Engine1/0
!
!
!
!
!
!
tftp-server flash:apps31.9-3-1ES26.sbn
tftp-server flash:term31.default.loads
tftp-server flash:SCCP31.9-3-1SR4-1S.loads
tftp-server flash:jar31sccp.9-3-1ES26.sbn
tftp-server flash:dsp31.9-3-1ES26.sbn
tftp-server flash:cvm31sccp.9-3-1ES26.sbn
tftp-server flash:cnu31.9-3-1ES26.sbn
tftp-server flash:apps42.9-3-1ES26.sbn
tftp-server flash:cnu42.9-3-1ES26.sbn
tftp-server flash:cvm42sccp.9-3-1ES26.sbn
tftp-server flash:dsp42.9-3-1ES26.sbn
tftp-server flash:jar42sccp.9-3-1ES26.sbn
tftp-server flash:SCCP42.9-3-1SR4-1S.loads
tftp-server flash:cmterm_7936.3-2-21-0.bin
tftp-server flash:cmterm_7936.3-3-21-0.bin
!
!
!
control-plane
!
!
voice-port 0/0/0:23
!
voice-port 0/3/0
!
voice-port 0/3/1
!
!
!
mgcp profile default
!
sccp local GigabitEthernet0/1
sccp ccm 192.168.8.1 identifier 1 priority 1 version 7.0 
sccp
!
sccp ccm group 1
 bind interface GigabitEthernet0/1
 associate ccm 1 priority 1
 associate profile 1 register CME-CONF
!
dspfarm profile 1 conference  
 codec g711ulaw
 codec g711alaw
 codec g729ar8
 codec g729abr8
 codec g729r8
 codec g729br8
 maximum sessions 4
 associate application SCCP
!
dial-peer voice 500 voip
 destination-pattern 5..
 session protocol sipv2
 session target ipv4:192.168.17.2
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 10 pots
 description Incoming Calls To AA
 translation-profile incoming Inbound_Calls_To_CUE
 incoming called-number .
 port 0/0/0:23
!
dial-peer voice 20 pots
 description local 10 digit dialing
 translation-profile outgoing Local-CLID
 destination-pattern 9[2-9].........
 incoming called-number .
 port 0/0/0:23
 forward-digits 10
!
dial-peer voice 30 pots
 description long distance dialing
 translation-profile outgoing Local-CLID
 destination-pattern 91..........
 incoming called-number .
 port 0/0/0:23
 forward-digits 11
!
dial-peer voice 40 pots
 description 911
 destination-pattern 911
 port 0/0/0:23
 forward-digits all
!
dial-peer voice 45 pots
 description 9911
 destination-pattern 9911
 port 0/0/0:23
 forward-digits 3
!
dial-peer voice 50 pots
 description international dialing
 translation-profile outgoing InternationalType
 destination-pattern 9T
 incoming called-number .
 port 0/0/0:23
!
dial-peer voice 650 pots
 huntstop
 destination-pattern 650
 fax rate disable
 port 0/3/0
!
!
!
!
gatekeeper
 shutdown
!
!
telephony-service
 protocol mode ipv4
 sdspfarm units 5
 sdspfarm tag 1 CME-CONF
 conference hardware
 moh-file-buffer 90
 no auto-reg-ephone
 authentication credential cmeadmin tshbavsp$$4
 max-ephones 50
 max-dn 200
 ip source-address 192.168.8.1 port 2000
 service dnis dir-lookup
 timeouts transfer-recall 30
 system message Oregon's Wild Harvest
 url services http://192.168.17.2/voiceview/common/login.do 
 url authentication http://192.168.8.1/CCMCIP/authenticate.asp  
 cnf-file location flash:
 cnf-file perphone
 load 7931 SCCP31.9-3-1SR4-1S.loads
 load 7936 cmterm_7936.3-3-21-0.bin
 load 7942 SCCP42.9-3-1SR4-1S.loads
 time-zone 5
 time-format 24
 voicemail 500
 max-conferences 8 gain -6
 call-park system application
 call-forward pattern .T
 moh moh.wav
 web admin system name cmeadmin secret 5 $1$60ro$u.0r/cno/OD2JmtvPq4w9.
 dn-webedit 
 transfer-digit-collect orig-call
 transfer-system full-consult
 transfer-pattern .T
 fac standard
 create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-template  1
 softkeys connected  Hold Park Confrn Trnsfer Endcall ConfList TrnsfVM
 button-layout 7931 2
!
!
ephone-template  2
 softkeys idle  Dnd Gpickup Pickup Mobility
 softkeys connected  Hold Park Confrn Mobility Trnsfer TrnsfVM
 button-layout 7931 2
!
!
ephone-dn  1  dual-line
 number 200
 label Lisa
 name Lisa Ziomkowsky
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  2  dual-line
 number 201
 label Dylan
 name Dylan Elmer
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  3  dual-line
 number 202
 label Kimberly
 name Kimberly Krueger
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  4  dual-line
 number 203
 label Randy
 name Randy Buresh
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  5  dual-line
 number 204
 label Mark
 name Mark McBride
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  6  dual-line
 number 205
 label Susan
 name Susan Sundin
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  7  dual-line
 number 206
 label Rebecca
 name Rebecca Vaught
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  8  dual-line
 number 207
 label Ronnda
 name Ronnda Daniels
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  9  dual-line
 number 208
 label Matthew
 name Matthew Creswell
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  10  dual-line
 number 209
 label Nate
 name Nate Couture
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  11  dual-line
 number 210
 label Sarah
 name Sarah Smith
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  12  dual-line
 number 211
 label Janis
 name Janis McFerren
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  13  dual-line
 number 212
 label Val
 name Val McBride
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  14  dual-line
 number 213
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  15  dual-line
 number 214
 label Ruta
 name Ruta Wells
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  16  dual-line
 number 215
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  17  dual-line
 number 216
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  18  dual-line
 number 217
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  19  dual-line
 number 218
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  20  dual-line
 number 219
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  21  dual-line
 number 220
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  22  dual-line
 number 221
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  23  dual-line
 number 222
 label Pam
 name Pam Buresh
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  24  dual-line
 number 223
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  25  dual-line
 number 224
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  26  dual-line
 number 225
 label Elaine
 name Elaine Mahan
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  27  octo-line
 number 250
 label Shipping
 name Shipping
!
!
ephone-dn  28  dual-line
 number 251
 label Eli
 name Eli Nourse
 call-forward busy 500
 call-forward noan 500 timeout 10
!
!
ephone-dn  29  dual-line
 number 252
!
!
ephone-dn  30  dual-line
 number 253
!
!
ephone-dn  31  octo-line
 number 100
 label Customer Service
 name Customer Service
 call-forward busy 500
 call-forward noan 500 timeout 12
!
!
ephone-dn  32  octo-line
 number 101
 label Sales
 name Sales
 call-forward busy 214
 call-forward noan 214 timeout 12
!
!
ephone-dn  33  dual-line
 number 260
 label Conference Room
 name Conference Room
 call-forward busy 100
 call-forward noan 100 timeout 12
!
!
ephone-dn  100
 number 300
 park-slot timeout 20 limit 2 recall
 description Park Slot For All Company
!
!
ephone-dn  101
 number 301
 park-slot timeout 20 limit 2 recall
 description Park Slot for All Company
!
!
ephone-dn  102
 number 302
 park-slot timeout 20 limit 2 recall
 description Park Slot for All Company
!
!
ephone-dn  104
 number 8000...
 mwi on
!
!
ephone-dn  105
 number 8001...
 mwi off
!
!
ephone  1
 device-security-mode none
 mac-address 001F.CA34.88AE
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:2 2:31
!
!
!
ephone  2
 device-security-mode none
 mac-address 001F.CA34.8A03
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:12
!
!
!
ephone  3
 device-security-mode none
 mac-address 001F.CA34.898B
 ephone-template 1
 max-calls-per-button 2
 type 7931
!
!
!
ephone  4
 device-security-mode none
 mac-address 001F.CA34.893F
 ephone-template 1
 max-calls-per-button 2
 type 7931
!
!
!
ephone  5
 device-security-mode none
 mac-address 001F.CA34.8A71
 ephone-template 1
 max-calls-per-button 2
 username "susan"
 type 7931
 button  1:6
!
!
!
ephone  6
 device-security-mode none
 mac-address 001F.CA34.8871
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:7 2:31
!
!
!
ephone  7
 device-security-mode none
 mac-address 001F.CA34.8998
 ephone-template 1
 max-calls-per-button 2
 username "matthew"
 type 7931
 button  1:9
!
!
!
ephone  8
 device-security-mode none
 mac-address 001F.CA36.8787
 ephone-template 1
 max-calls-per-button 2
 username "nate"
 type 7931
 button  1:10
!
!
!
ephone  9
 device-security-mode none
 mac-address 001F.CA34.8805
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:5
!
!
!
ephone  10
 device-security-mode none
 mac-address 001F.CA34.880C
 ephone-template 1
 max-calls-per-button 2
 type 7931
!
!
!
ephone  11
 device-security-mode none
 mac-address 001F.CA34.8935
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:3
!
!
!
ephone  12
 device-security-mode none
 mac-address 001F.CA34.8995
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:8 2:31
!
!
!
ephone  13
 device-security-mode none
 mac-address 0021.5504.1796
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:4
!
!
!
ephone  14
 device-security-mode none
 mac-address 001F.CA34.88F7
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:23
!
!
!
ephone  15
 device-security-mode none
 mac-address 001F.CA34.8894
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:26
!
!
!
ephone  16
 device-security-mode none
 mac-address 001F.CA34.8869
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:27 2:28
!
!
!
ephone  17
 device-security-mode none
 mac-address 001F.CA34.885F
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:11
!
!
!
ephone  18
 device-security-mode none
 mac-address 001F.CA34.893C
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:28
!
!
!
ephone  19
 device-security-mode none
 mac-address 001F.CA34.8873
 ephone-template 1
 max-calls-per-button 2
 type 7931
 button  1:28
!
!
!
ephone  20
 device-security-mode none
 mac-address A456.3040.B7DD
 type 7942
 vpn-group 1
 vpn-profile 1
 button  1:13
!
!
!
ephone  21
 device-security-mode none
 mac-address 04C5.A4B0.5DA3
 type 7942
 vpn-group 1
 vpn-profile 1
 button  1:15 2:16 3:32
!
!
!
ephone  22
 device-security-mode none
 mac-address A456.3040.B72E
 type 7942
 vpn-group 1
 vpn-profile 1
 button  1:1
!
!
!
ephone  23
 device-security-mode none
 mac-address 00E0.75F3.D1D9
 type 7936
 button  1:33
!
!
!
!
line con 0
line aux 0
line 2
 no activation-character
 no exec
 transport preferred none
 transport input all
 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
 stopbits 1
line 67
 no activation-character
 no exec
 transport preferred none
 transport input all
 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 4
 transport input all
!
scheduler allocate 20000 1000
ntp master
ntp update-calendar
ntp server 216.228.192.69
!
webvpn gateway sslvpn_gw
 ip address 66.220.104.251 port 443  
 ssl encryption 3des-sha1 aes-sha1
 ssl trustpoint cme_cert
 inservice
 !
webvpn context sslvpn_context
 ssl encryption 3des-sha1 aes-sha1
 ssl authenticate verify all
 !
 !
 policy group SSLVPNphone
   functions svc-enabled
   hide-url-bar
   svc address-pool "SSLVPNPhone_pool" netmask 255.255.248.0
   svc default-domain "bendbroadband.com"
 default-group-policy SSLVPNphone
 gateway sslvpn_gw domain SSLVPNphone
 authentication certificate
 ca trustpoint cme_root
 inservice
!
end

 

 

1 Accepted Solution

Accepted Solutions

Hi @tditechsolutions,

In that case you have to do the following:

  • Delete the voice translation-rule 3 and the voice translation-profile Sales_DID
  • In the voice translation-rule 1 (which is attached to the translation-profile Inbound_Calls_To_CUE) add a second rule to match the DID of the number you want, in this case 9405

Should be like this:

no voice translation-rule 3

no voice translation-profile Sales_DID

voice translation-rule 1

 rule 2 /9405/ /215/

And the voice translation-rule 1 will have to rules:

voice translation-rule 1

 rule 1 /9400/ /502/

 rule 2 /9405/ /215/

When a call goes to the DID that terminates in 9405, it will be translated to 215 and redirected to the phone.

Don't forget to rate.

Rgrds,

Martin, IT Specialist

View solution in original post

6 Replies 6

Martin Moran
Level 3
Level 3

Hi @tditechsolutions,

I'm seeing that You created the translation-rule 3 and associated it to the translation-profile Sales_DID but you haven't applied that translation-profile to any dial-peer. I think that this is why that call is not getting translated.

Add (or use an existing) a dial-peer for the incoming calls and associate the translation-profile Sales_DID, and test again.

Rgrds,

Martin, IT Specialist

 

Hi Martin. Thank you very much. I will try this. I thought I created a dial plan but I guess I missed that of course. I'll try it tonight. 

Hi Martin,

I went to create this dial-peer but I already have incoming dial-peer's created so it occurred to me that I got confused where to enter an additional dial-peer for inbound calls - - dial-peer 10 already processes all inbound calls so if I enter another one, say dial-peer 11 then how will it know to catch the calls specifically for this case where I want it to go to a specific extension?

Hi @tditechsolutions,

In that case you have to do the following:

  • Delete the voice translation-rule 3 and the voice translation-profile Sales_DID
  • In the voice translation-rule 1 (which is attached to the translation-profile Inbound_Calls_To_CUE) add a second rule to match the DID of the number you want, in this case 9405

Should be like this:

no voice translation-rule 3

no voice translation-profile Sales_DID

voice translation-rule 1

 rule 2 /9405/ /215/

And the voice translation-rule 1 will have to rules:

voice translation-rule 1

 rule 1 /9400/ /502/

 rule 2 /9405/ /215/

When a call goes to the DID that terminates in 9405, it will be translated to 215 and redirected to the phone.

Don't forget to rate.

Rgrds,

Martin, IT Specialist

Thank you Martin!  I appreciate it.  I'll give this a try and I'm sure it will work just fine.

You're welcome my friend. Just let me know if you require further assistance.

Rgrds,

Martin, IT Specialist