09-15-2014 08:41 AM - edited 03-17-2019 12:10 AM
Hi,
I have a fully functioning dial plan but needed some help with a modification. I have attached the config.
We have a range of numbers (541-548-9400 - 9419) from our telco and I am using one of them for inbound calls which I translate directly to the Unity Express AutoAttendant. That works great when I call the number. All of our internal extensions have no correlation to our outside number because we have no DID's on our phones. The number I am using for all inbound calls is 541-548-9400.
I have one particular user which does have a need for inbound calls to go directly to her phone. I decided to use 541-548-9405 as her direct line. I thought it would be easy so I gave her extension 215 and then created a translation rule that directs 9405 to 215 and then assigned a button on her phone as extension 215.
This does not seem to be working.
My main question is how can I have a single outside line (DID) assigned to just one single ephone so that when I call the 541-548-9405 it will ring just her phone?
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname voicerouter
!
boot-start-marker
boot-end-marker
!
!
card type t1 0 0
enable secret 4 t3Ic8qb5ewMDWvTa4L9l1WMKprop/NnpCj9WtdkqGGc
!
aaa new-model
!
!
aaa authentication login default local
aaa authorization exec login local
aaa authorization network login local
!
!
!
!
!
aaa session-id common
!
clock timezone PST -8 0
clock summer-time PST recurring
network-clock-participate wic 0
network-clock-select 1 T1 0/0/0
!
no ipv6 cef
ip source-route
ip cef
!
!
!
ip dhcp excluded-address 192.168.8.1 192.168.8.19
!
ip dhcp pool owhvoip
network 192.168.8.0 255.255.248.0
default-router 192.168.8.1
option 150 ip 192.168.8.1
lease 30
!
!
!
multilink bundle-name authenticated
!
!
!
!
isdn switch-type primary-ni
!
!
crypto pki server cme_root
database level complete
grant auto
lifetime certificate 7305
lifetime ca-certificate 7305
crypto pki token default removal timeout 0
!
crypto pki trustpoint cme_root
enrollment url http://192.168.8.1:80
revocation-check none
rsakeypair cme_root
!
crypto pki trustpoint cme_cert
enrollment url http://192.168.8.1:80
revocation-check none
!
crypto pki trustpoint TP-self-signed-2736782807
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2736782807
revocation-check none
rsakeypair TP-self-signed-2736782807
!
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
vpn-group 1
vpn-gateway 1 https://66.220.104.251/SSLVPNphone
vpn-trustpoint 1 trustpoint cme_cert leaf
vpn-profile 1
host-id-check disable
!
voice class codec 1
codec preference 1 g711ulaw
!
voice class custom-cptone leavetone
dualtone conference
frequency 400 800
cadence 400 50 200 50 200 50
!
voice class custom-cptone jointone
dualtone conference
frequency 600 900
cadence 300 150 300 100 300 50
!
!
!
!
voice translation-rule 1
rule 1 /9400/ /502/
!
voice translation-rule 2
rule 1 /.*/ /5415489400/
!
voice translation-rule 3
rule 3 /9405/ /215/
!
voice translation-rule 100
rule 1 /^9/ // type any unknown plan any isdn
!
!
voice translation-profile Inbound_Calls_To_CUE
translate called 1
!
voice translation-profile InternationalType
translate called 100
!
voice translation-profile Local-CLID
translate calling 2
!
voice translation-profile Sales_DID
translate called 3
!
!
license udi pid CISCO2911/K9 sn FTX1641AHX3
hw-module pvdm 0/0
!
hw-module pvdm 0/1
!
hw-module sm 1
!
!
!
username routeradmin password 7 091649040910450B41
username cmeadmin privilege 15 password 7 03104803040E375F5E4D5D51
username val password 7 074D63
username mark password 7 015144
username randy password 7 134755
username dylan password 7 004651
username elaine password 7 015144
username janis password 7 024446
username pam password 7 145550
username lisa password 7 125B47
username ruta password 7 074D63
username eli password 7 024446
username kimberly password 7 114B5B
username rebecca password 7 090E0C
username ronnda password 7 054944
username sarah password 7 100C4B
!
redundancy
!
!
!
!
controller T1 0/0/0
cablelength long 0db
pri-group timeslots 1-12,24
!
zone security trusted
zone security internet
zone-pair security trusted-to-internet source trusted destination internet
zone-pair security untrusted-to-trusted source internet destination trusted
!
!
!
!
!
!
!
interface Loopback0
ip address 192.168.17.1 255.255.248.0
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description Internet
ip address dhcp
no ip redirects
no ip proxy-arp
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/1
ip address 192.168.8.1 255.255.248.0
duplex auto
speed auto
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
interface Serial0/0/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-ni
isdn incoming-voice voice
no cdp enable
!
interface Integrated-Service-Engine1/0
ip unnumbered Loopback0
service-module ip address 192.168.17.2 255.255.248.0
!Application: CUE Running on NME
service-module ip default-gateway 192.168.17.1
no keepalive
!
ip local pool SSLVPNPhone_pool 192.168.9.1 192.168.9.5
ip forward-protocol nd
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:/cme-gui-8.6.0
!
ip route 192.168.17.2 255.255.255.255 Integrated-Service-Engine1/0
!
!
!
!
!
!
tftp-server flash:apps31.9-3-1ES26.sbn
tftp-server flash:term31.default.loads
tftp-server flash:SCCP31.9-3-1SR4-1S.loads
tftp-server flash:jar31sccp.9-3-1ES26.sbn
tftp-server flash:dsp31.9-3-1ES26.sbn
tftp-server flash:cvm31sccp.9-3-1ES26.sbn
tftp-server flash:cnu31.9-3-1ES26.sbn
tftp-server flash:apps42.9-3-1ES26.sbn
tftp-server flash:cnu42.9-3-1ES26.sbn
tftp-server flash:cvm42sccp.9-3-1ES26.sbn
tftp-server flash:dsp42.9-3-1ES26.sbn
tftp-server flash:jar42sccp.9-3-1ES26.sbn
tftp-server flash:SCCP42.9-3-1SR4-1S.loads
tftp-server flash:cmterm_7936.3-2-21-0.bin
tftp-server flash:cmterm_7936.3-3-21-0.bin
!
!
!
control-plane
!
!
voice-port 0/0/0:23
!
voice-port 0/3/0
!
voice-port 0/3/1
!
!
!
mgcp profile default
!
sccp local GigabitEthernet0/1
sccp ccm 192.168.8.1 identifier 1 priority 1 version 7.0
sccp
!
sccp ccm group 1
bind interface GigabitEthernet0/1
associate ccm 1 priority 1
associate profile 1 register CME-CONF
!
dspfarm profile 1 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 4
associate application SCCP
!
dial-peer voice 500 voip
destination-pattern 5..
session protocol sipv2
session target ipv4:192.168.17.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 10 pots
description Incoming Calls To AA
translation-profile incoming Inbound_Calls_To_CUE
incoming called-number .
port 0/0/0:23
!
dial-peer voice 20 pots
description local 10 digit dialing
translation-profile outgoing Local-CLID
destination-pattern 9[2-9].........
incoming called-number .
port 0/0/0:23
forward-digits 10
!
dial-peer voice 30 pots
description long distance dialing
translation-profile outgoing Local-CLID
destination-pattern 91..........
incoming called-number .
port 0/0/0:23
forward-digits 11
!
dial-peer voice 40 pots
description 911
destination-pattern 911
port 0/0/0:23
forward-digits all
!
dial-peer voice 45 pots
description 9911
destination-pattern 9911
port 0/0/0:23
forward-digits 3
!
dial-peer voice 50 pots
description international dialing
translation-profile outgoing InternationalType
destination-pattern 9T
incoming called-number .
port 0/0/0:23
!
dial-peer voice 650 pots
huntstop
destination-pattern 650
fax rate disable
port 0/3/0
!
!
!
!
gatekeeper
shutdown
!
!
telephony-service
protocol mode ipv4
sdspfarm units 5
sdspfarm tag 1 CME-CONF
conference hardware
moh-file-buffer 90
no auto-reg-ephone
authentication credential cmeadmin tshbavsp$$4
max-ephones 50
max-dn 200
ip source-address 192.168.8.1 port 2000
service dnis dir-lookup
timeouts transfer-recall 30
system message Oregon's Wild Harvest
url services http://192.168.17.2/voiceview/common/login.do
url authentication http://192.168.8.1/CCMCIP/authenticate.asp
cnf-file location flash:
cnf-file perphone
load 7931 SCCP31.9-3-1SR4-1S.loads
load 7936 cmterm_7936.3-3-21-0.bin
load 7942 SCCP42.9-3-1SR4-1S.loads
time-zone 5
time-format 24
voicemail 500
max-conferences 8 gain -6
call-park system application
call-forward pattern .T
moh moh.wav
web admin system name cmeadmin secret 5 $1$60ro$u.0r/cno/OD2JmtvPq4w9.
dn-webedit
transfer-digit-collect orig-call
transfer-system full-consult
transfer-pattern .T
fac standard
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-template 1
softkeys connected Hold Park Confrn Trnsfer Endcall ConfList TrnsfVM
button-layout 7931 2
!
!
ephone-template 2
softkeys idle Dnd Gpickup Pickup Mobility
softkeys connected Hold Park Confrn Mobility Trnsfer TrnsfVM
button-layout 7931 2
!
!
ephone-dn 1 dual-line
number 200
label Lisa
name Lisa Ziomkowsky
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 2 dual-line
number 201
label Dylan
name Dylan Elmer
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 3 dual-line
number 202
label Kimberly
name Kimberly Krueger
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 4 dual-line
number 203
label Randy
name Randy Buresh
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 5 dual-line
number 204
label Mark
name Mark McBride
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 6 dual-line
number 205
label Susan
name Susan Sundin
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 7 dual-line
number 206
label Rebecca
name Rebecca Vaught
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 8 dual-line
number 207
label Ronnda
name Ronnda Daniels
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 9 dual-line
number 208
label Matthew
name Matthew Creswell
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 10 dual-line
number 209
label Nate
name Nate Couture
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 11 dual-line
number 210
label Sarah
name Sarah Smith
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 12 dual-line
number 211
label Janis
name Janis McFerren
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 13 dual-line
number 212
label Val
name Val McBride
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 14 dual-line
number 213
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 15 dual-line
number 214
label Ruta
name Ruta Wells
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 16 dual-line
number 215
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 17 dual-line
number 216
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 18 dual-line
number 217
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 19 dual-line
number 218
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 20 dual-line
number 219
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 21 dual-line
number 220
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 22 dual-line
number 221
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 23 dual-line
number 222
label Pam
name Pam Buresh
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 24 dual-line
number 223
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 25 dual-line
number 224
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 26 dual-line
number 225
label Elaine
name Elaine Mahan
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 27 octo-line
number 250
label Shipping
name Shipping
!
!
ephone-dn 28 dual-line
number 251
label Eli
name Eli Nourse
call-forward busy 500
call-forward noan 500 timeout 10
!
!
ephone-dn 29 dual-line
number 252
!
!
ephone-dn 30 dual-line
number 253
!
!
ephone-dn 31 octo-line
number 100
label Customer Service
name Customer Service
call-forward busy 500
call-forward noan 500 timeout 12
!
!
ephone-dn 32 octo-line
number 101
label Sales
name Sales
call-forward busy 214
call-forward noan 214 timeout 12
!
!
ephone-dn 33 dual-line
number 260
label Conference Room
name Conference Room
call-forward busy 100
call-forward noan 100 timeout 12
!
!
ephone-dn 100
number 300
park-slot timeout 20 limit 2 recall
description Park Slot For All Company
!
!
ephone-dn 101
number 301
park-slot timeout 20 limit 2 recall
description Park Slot for All Company
!
!
ephone-dn 102
number 302
park-slot timeout 20 limit 2 recall
description Park Slot for All Company
!
!
ephone-dn 104
number 8000...
mwi on
!
!
ephone-dn 105
number 8001...
mwi off
!
!
ephone 1
device-security-mode none
mac-address 001F.CA34.88AE
ephone-template 1
max-calls-per-button 2
type 7931
button 1:2 2:31
!
!
!
ephone 2
device-security-mode none
mac-address 001F.CA34.8A03
ephone-template 1
max-calls-per-button 2
type 7931
button 1:12
!
!
!
ephone 3
device-security-mode none
mac-address 001F.CA34.898B
ephone-template 1
max-calls-per-button 2
type 7931
!
!
!
ephone 4
device-security-mode none
mac-address 001F.CA34.893F
ephone-template 1
max-calls-per-button 2
type 7931
!
!
!
ephone 5
device-security-mode none
mac-address 001F.CA34.8A71
ephone-template 1
max-calls-per-button 2
username "susan"
type 7931
button 1:6
!
!
!
ephone 6
device-security-mode none
mac-address 001F.CA34.8871
ephone-template 1
max-calls-per-button 2
type 7931
button 1:7 2:31
!
!
!
ephone 7
device-security-mode none
mac-address 001F.CA34.8998
ephone-template 1
max-calls-per-button 2
username "matthew"
type 7931
button 1:9
!
!
!
ephone 8
device-security-mode none
mac-address 001F.CA36.8787
ephone-template 1
max-calls-per-button 2
username "nate"
type 7931
button 1:10
!
!
!
ephone 9
device-security-mode none
mac-address 001F.CA34.8805
ephone-template 1
max-calls-per-button 2
type 7931
button 1:5
!
!
!
ephone 10
device-security-mode none
mac-address 001F.CA34.880C
ephone-template 1
max-calls-per-button 2
type 7931
!
!
!
ephone 11
device-security-mode none
mac-address 001F.CA34.8935
ephone-template 1
max-calls-per-button 2
type 7931
button 1:3
!
!
!
ephone 12
device-security-mode none
mac-address 001F.CA34.8995
ephone-template 1
max-calls-per-button 2
type 7931
button 1:8 2:31
!
!
!
ephone 13
device-security-mode none
mac-address 0021.5504.1796
ephone-template 1
max-calls-per-button 2
type 7931
button 1:4
!
!
!
ephone 14
device-security-mode none
mac-address 001F.CA34.88F7
ephone-template 1
max-calls-per-button 2
type 7931
button 1:23
!
!
!
ephone 15
device-security-mode none
mac-address 001F.CA34.8894
ephone-template 1
max-calls-per-button 2
type 7931
button 1:26
!
!
!
ephone 16
device-security-mode none
mac-address 001F.CA34.8869
ephone-template 1
max-calls-per-button 2
type 7931
button 1:27 2:28
!
!
!
ephone 17
device-security-mode none
mac-address 001F.CA34.885F
ephone-template 1
max-calls-per-button 2
type 7931
button 1:11
!
!
!
ephone 18
device-security-mode none
mac-address 001F.CA34.893C
ephone-template 1
max-calls-per-button 2
type 7931
button 1:28
!
!
!
ephone 19
device-security-mode none
mac-address 001F.CA34.8873
ephone-template 1
max-calls-per-button 2
type 7931
button 1:28
!
!
!
ephone 20
device-security-mode none
mac-address A456.3040.B7DD
type 7942
vpn-group 1
vpn-profile 1
button 1:13
!
!
!
ephone 21
device-security-mode none
mac-address 04C5.A4B0.5DA3
type 7942
vpn-group 1
vpn-profile 1
button 1:15 2:16 3:32
!
!
!
ephone 22
device-security-mode none
mac-address A456.3040.B72E
type 7942
vpn-group 1
vpn-profile 1
button 1:1
!
!
!
ephone 23
device-security-mode none
mac-address 00E0.75F3.D1D9
type 7936
button 1:33
!
!
!
!
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 4
transport input all
!
scheduler allocate 20000 1000
ntp master
ntp update-calendar
ntp server 216.228.192.69
!
webvpn gateway sslvpn_gw
ip address 66.220.104.251 port 443
ssl encryption 3des-sha1 aes-sha1
ssl trustpoint cme_cert
inservice
!
webvpn context sslvpn_context
ssl encryption 3des-sha1 aes-sha1
ssl authenticate verify all
!
!
policy group SSLVPNphone
functions svc-enabled
hide-url-bar
svc address-pool "SSLVPNPhone_pool" netmask 255.255.248.0
svc default-domain "bendbroadband.com"
default-group-policy SSLVPNphone
gateway sslvpn_gw domain SSLVPNphone
authentication certificate
ca trustpoint cme_root
inservice
!
end
Solved! Go to Solution.
09-17-2014 09:17 AM
Hi @tditechsolutions,
In that case you have to do the following:
Should be like this:
no voice translation-rule 3
no voice translation-profile Sales_DID
voice translation-rule 1
rule 2 /9405/ /215/
And the voice translation-rule 1 will have to rules:
voice translation-rule 1
rule 1 /9400/ /502/
rule 2 /9405/ /215/
When a call goes to the DID that terminates in 9405, it will be translated to 215 and redirected to the phone.
Don't forget to rate.
Rgrds,
Martin, IT Specialist
09-15-2014 09:07 AM
Hi @tditechsolutions,
I'm seeing that You created the translation-rule 3 and associated it to the translation-profile Sales_DID but you haven't applied that translation-profile to any dial-peer. I think that this is why that call is not getting translated.
Add (or use an existing) a dial-peer for the incoming calls and associate the translation-profile Sales_DID, and test again.
Rgrds,
Martin, IT Specialist
09-15-2014 04:02 PM
Hi Martin. Thank you very much. I will try this. I thought I created a dial plan but I guess I missed that of course. I'll try it tonight.
09-17-2014 08:41 AM
Hi Martin,
I went to create this dial-peer but I already have incoming dial-peer's created so it occurred to me that I got confused where to enter an additional dial-peer for inbound calls - - dial-peer 10 already processes all inbound calls so if I enter another one, say dial-peer 11 then how will it know to catch the calls specifically for this case where I want it to go to a specific extension?
09-17-2014 09:17 AM
Hi @tditechsolutions,
In that case you have to do the following:
Should be like this:
no voice translation-rule 3
no voice translation-profile Sales_DID
voice translation-rule 1
rule 2 /9405/ /215/
And the voice translation-rule 1 will have to rules:
voice translation-rule 1
rule 1 /9400/ /502/
rule 2 /9405/ /215/
When a call goes to the DID that terminates in 9405, it will be translated to 215 and redirected to the phone.
Don't forget to rate.
Rgrds,
Martin, IT Specialist
09-17-2014 09:46 AM
Thank you Martin! I appreciate it. I'll give this a try and I'm sure it will work just fine.
09-17-2014 10:09 AM
You're welcome my friend. Just let me know if you require further assistance.
Rgrds,
Martin, IT Specialist
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