Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have minimal information at this time and I realize that will be helpful in answering this question - but getting some feelers out there now while I found out some more information... Working with a client who asked if they can implement a Cisco vo...
I have a 2801 Router With CME and CUE installed on it. CUE will work as an IVR. I want to connect it to BT (PSTN, ordinary telephony network, UK) network and receive call from BT. Is there any one who can guide through step by step...like what hardw...
Having trouble accessing voicemail from remote cme All calls from cmeA to cmeB to phones works perfectlyIf person on cmeb does not answer attempt is made to go to vm dead air I can ping the cue on cmeb from cmea all used codec g711ulaw thoughts
Hello,I have two issues:1. I have a CME that had a lot of files on it and Cisco phones were registering with sccp files.I saved his flash and cleared it. now there is only the .bin file and NO sccp files.How is it possible that the phones I connect t...
actually call-flow is like VOICE GW-->CUCM-->UNITY CALL hndler (here suppose a greeting will play welcome to company Cisco.If you know the extension then dial the extension otherwise press 0 to reach to the operator.BUT I want after reaching to auto ...
I am having a hell of a time trying to get a specific DN to ring to a hunt group. I have the line group, hunt list and hunt pilot created but I simply don't understand how to tell CUCM that if someone dials a sepcific DN, IE: 4555554569 then ring th...
Hi All, I found this error when i tried to register to my CUCM 10.X :[20:50:57, 08/01/2013] TFTP error : download CTLSEP8478ACEC84D5.tlv fail[20:50:57, 08/01/2013] CTLSEP8478ACEC84D5.tlv not found in 10.10.10.99[20:50:57, 08/01/2013] ITLSEP8478ACEC84...
the clock/timezone in cli and gui are correct, however when you go to Reports>Call History in the GUI, the call times are way off. I thought maybe it was an NTP issue, as the NTP server they had was unsynced. So I made the CME router NTP Master but...
Hello, we are experiencing a problem with external incoming calls. When our customer is in active call and somebody wants to call him from a mobile phone (like Vodafone etc.) it takes a long time until we get a error on the H323 gateway. Aug 20 13:...
Hi Is it possible to change the application username in Unity Connection 10.5. I see you can do it via the CLI for CUCM, but there is a warning not to do it for Unity connection as it will cause the application to stop function. Does anyone know if t...
I have a working configuration for 1x FXO ports and now I need to add 4x FXO ports to the gateway. I need to know the easiest way to configure it. I know I can create a truck group and add all FXO ports into it and add it to each dial-peer. My questi...
Guys clarify me ,i have gone through the documents i found PCD is not supported for migration IM & CCX. 8.x to 10.0,so without PCD ,what is the way to upgrade?Cisco Unified Contact Center Express Releases Supported: Migration Not SupportedCisco Unit...
Hi,I am wondering wether I can link a corporate LDAP directory with a UC500 system. I know it shall be possible by using the 99 entries in CMEs address book, and by privising the directory as an XML application. But when I do this, will incoming call...
Guys can u please confirm the following procedure…CUCM 8.5 hardware details:-MCS7835H2-K9-CMB22UX845062NMigration hardware details:- UCS 240 M3 server.From the Physical server take a DRS Backup of UC 8.5 (PUB,UCCX,PRESENCE,CUC,WEBEX)2) Create the VM...
I am facing a weird issue and wondering if someone have seen this before...Plateforme is 2801 with CME 8.6, IOS 15.1 and CUE 7.4. I believe the version of CUE is compatible and should work with CME 8.6.What's happening is I get an immediate fast busy...
