New CME 10.5 problems

Amer Mohammad Abu zied · ‎03-15-2015

Hi all

i installed a new CME 10.5 CME with 4-FXO ports and am facing some serious issues with the system as follows

1)Low voice while speaking (cisco 7800 Phones)

2) FXO disconnect problem the phone keeps ringing even when the outside caller disconnect the call the phone keeps ringing !!!

3) issue with Caller-id it keeps showing (unknown)

thanks for your help

Marcelo Morais · ‎03-15-2015

make sure that the cptone command is correct use in your voice-port.

Double check if your CO is sending Caller-ID information.

What you are receiving before and after the first ring?

We can use the following debugs for more info:

debug vpm signal
debug vtsp dsp
debug vtsp session

Hope this helps.