06-29-2012 07:29 AM - edited 03-16-2019 11:55 AM
Hello,
From debug isdn q931 what means the following:
Cause i = 0x80E46C - Invalid information element contents
Call State i = 0x06
When I call outside, the calling number is not transmitted.
Thanks
06-29-2012 07:43 AM
Eugen,
This cause code Cause i = 0x80E46C - Invalid information element contents, means that you are sending information element not understood by the far end switch. It can also mean you are trying to place a call using network number when your provider only accept National, International or Unknown dialling.
Can you send the full debug isdn q931. Let me know the called and calling number
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"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"
06-29-2012 07:52 AM
full debug isdn q931:
Jun 29 14:51:33.480 EEST: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x2 0x1, Calling num 812467
Jun 29 14:51:33.484 EEST: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x31A6 callID = 0xB059 switch = primary-net5 interface = Network
Jun 29 14:51:33.484 EEST: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x31A6
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18382
Preferred, Channel 2
Progress Ind i = 0x8183 - Origination address is non-ISDN
Display i = 'MCC'
Calling Party Number i = 0x2182, '812467'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '9022256499'
Plan:ISDN, Type:National
Jun 29 14:51:33.532 EEST: ISDN Se0/1/0:15 Q931: RX <- STATUS pd = 8 callref = 0xB1A6
Cause i = 0x80E46C - Invalid information element contents
Call State i = 0x06
Jun 29 14:51:33.556 EEST: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0xB1A6
Jun 29 14:51:34.908 EEST: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x08BB
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Calling Party Number i = 0x80, '022812599'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '499'
Plan:Unknown, Type:Unknown
High Layer Compat i = 0x9181
Sending Complete
Jun 29 14:51:34.912 EEST: ISDN Se0/1/0:15 Q931: Received SETUP callref = 0x88BB callID = 0x1DFD switch = primary-net5 interface = Network
Jun 29 14:51:34.916 EEST: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0xB1A6
Jun 29 14:51:34.928 EEST: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x88BB
Channel ID i = 0xA98383
Exclusive, Channel 3
Jun 29 14:51:34.940 EEST: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x88BB
Progress Ind i = 0x8188 - In-band info or appropriate now available
Jun 29 14:51:35.548 EEST: ISDN Se0/1/0:15 Q931: RX <- CONNECT pd = 8 callref = 0xB1A6
Channel ID i = 0xA18382
Preferred, Channel 2
Jun 29 14:51:35.548: %ISDN-6-CONNECT: Interface Serial0/1/0:1 is now connected to 9022256499 N/A
Jun 29 14:51:35.548: %ISDN-6-CONNECT: Interface Serial0/1/0:1 is now connected to 9022256499 N/A
Jun 29 14:51:35.548: %ISDN-6-CONNECT: Interface Serial0/1/0:1 is now connected to 9022256499 N/A
Jun 29 14:51:35.552 EEST: ISDN Se0/1/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x31A6
Jun 29 14:51:36.236: %ISDN-6-CONNECT: Interface Serial0/1/0:1 is now connected to 9022256499 N/A
06-29-2012 08:14 AM
Here is the trace...(i belive this is the correct call)??
Calling Party Number i = 0x2182, '812467'
Plan:ISDN, Type:National
Called Party Number i = 0xA1, '9022256499'
Plan:ISDN, Type:National
Looks like your provider wants plan uknown, type unknown, from the trace for an incoming call. Your provider is sending plan: unknown, type unknow.
Try and add this commad to your interfaxe se0/1/0:15
isdn map address ^9* plan unknown type unknown
Test again and send debug isdn q931. The command above ensure that any number through the interface that begins with 9 will use plan:unknown type:unknown
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"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"
06-29-2012 08:23 AM
Jun 29 18:21:34.524 EEST: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 022812467
Jun 29 18:21:34.524 EEST: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x31F1 callID = 0xB0A4 switch = primary-net5 interface = Network
Jun 29 18:21:34.524 EEST: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x31F1
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18381
Preferred, Channel 1
Progress Ind i = 0x8183 - Origination address is non-ISDN
Display i = 'MCC'
Calling Party Number i = 0x0082, '022812467'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '9022256499'
Plan:Unknown, Type:Unknown
Jun 29 18:21:34.576 EEST: ISDN Se0/1/0:15 Q931: RX <- STATUS pd = 8 callref = 0xB1F1
Cause i = 0x80E46C - Invalid information element contents
Call State i = 0x06
Jun 29 18:21:34.600 EEST: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0xB1F1
mobiasBK-R1#
Jun 29 18:21:35.852 EEST: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0xB1F1
Jun 29 18:21:36.468 EEST: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x30BC
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Calling Party Number i = 0x80, '022812599'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '499'
Plan:Unknown, Type:Unknown
High Layer Compat i = 0x9181
Sending Complete
Jun 29 18:21:36.472 EEST: ISDN Se0/1/0:15 Q931: Received SETUP callref = 0xB0BC callID = 0x1EA5 switch = primary-net5 interface = Network
Jun 29 18:21:36.484 EEST: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0xB0BC
Channel ID i = 0xA98382
Exclusive, Channel 2
Jun 29 18:21:36.492 EEST: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8 callref = 0xB0BC
Progress Ind i = 0x8188 - In-band info or appropriate now available
Jun 29 18:21:37.108 EEST: ISDN Se0/1/0:15 Q931: RX <- CONNECT pd = 8 callref = 0xB1F1
Channel ID i = 0xA18381
Preferred, Channel 1
Jun 29 18:21:37.108: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to 9022256499 N/A
Jun 29 18:21:37.108: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to 9022256499 N/A
Jun 29 18:21:37.108: %ISDN-6-CONNECT: Interface Serial0/1/0:0 is now connected to 9022256499 N/A
06-29-2012 08:35 AM
What is this "Display i = 'MCC'" Looks like your provider doesnt like it too..
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"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"
06-29-2012 08:42 AM
MCC - is the name recived from MediaCallCenter whre the phones reside.
How to clear it?
06-29-2012 08:46 AM
What is your setup? Can you describe it?
Eg..IP phone--->cucm----->vg----PSTN.
Can you send the sh run of your gateway
Can you also confirm what the DDI of your phones are. Is the calling number a DDI in your DDI range from provider
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"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"
06-29-2012 11:35 PM
Hello,
I confirm the calling number is from the provider range.
Bellow are 2 debugs,
First is from IP Hard Phone registered to Cisco CME, and the second is from Soft PHone Registered to MCC H323 GW Server.
un 30 09:06:29.088 EEST: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 812499
Jun 30 09:06:29.088 EEST: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x3209 callID = 0xB0BC switch = primary-net5 interface = Network
Jun 30 09:06:29.088 EEST: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x3209
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18381
Preferred, Channel 1
Progress Ind i = 0x8183 - Origination address is non-ISDN
Display i = 'Reception'
Calling Party Number i = 0x0080, '812499'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '9022256318'
Plan:Unknown, Type:Unknown
Jun 30 09:06:29.152 EEST: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0xB209
Jun 30 09:06:30.348 EEST: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0xB209
Jun 30 09:06:32.812 EEST: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x3209
Cause i = 0x8290 - Normal call clearing
--------------------------------------------------------------------
Jun 30 08:52:14.954 EEST: ISDN Se0/1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 812467
Jun 30 08:52:14.954 EEST: ISDN Se0/1/0:15 Q931: Sending SETUP callref = 0x3204 callID = 0xB0B7 switch = primary-net5 interface = Network
Jun 30 08:52:14.954 EEST: ISDN Se0/1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x3204
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18381
Preferred, Channel 1
Progress Ind i = 0x8183 - Origination address is non-ISDN
Display i = 'MCC'
Calling Party Number i = 0x0082, '812467'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '9022256318'
Plan:Unknown, Type:Unknown
Jun 30 08:52:15.006 EEST: ISDN Se0/1/0:15 Q931: RX <- STATUS pd = 8 callref = 0xB204
Cause i = 0x80E46C - Invalid information element contents
Call State i = 0x06
Jun 30 08:52:15.026 EEST: ISDN Se0/1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0xB204
Jun 30 08:52:16.198 EEST: ISDN Se0/1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0xB204
Jun 30 08:52:22.630 EEST: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x3204
Cause i = 0x8290 - Normal call clearing
-------------------------------------------------------------------------------------------
Configuration of the Cisco CME:
!
isdn switch-type primary-net5
!
!
voice call send-alert
voice call carrier capacity active
voice rtp send-recv
!
voice service pots
!
voice service voip
allow-connections h323 to h323
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
redirect ip2ip
h323
!
!
voice class codec 1
codec preference 1 g711ulaw bytes 160
!
!
voice iec syslog
voice cause-code
error-category 128 q850-cause 27
!
voice translation-rule 467
rule 15 /...467$/ /812467/
!
voice translation-profile mine_out
translate calling 467
!
voice-card 0
no dspfarm
!
!
controller E1 0/1/0
pri-group timeslots 1-31
!
interface Loopback0
ip address 172.16.1.1 255.255.255.255
h323-gateway voip interface
h323-gateway voip bind srcaddr 172.16.1.1
!
interface Serial0/1/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn protocol-emulate network
isdn incoming-voice voice
isdn map address ^9* plan unknown type unknown
isdn send-alerting
isdn negotiate-bchan resend-setup
isdn sending-complete
no cdp enable
!
!
voice-port 0/1/0:15
input gain -3
output attenuation 3
echo-cancel coverage 32
cptone RU
bearer-cap Speech
!
dial-peer voice 2 pots
description *** ANY"9" ***
destination-pattern 9.T
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
no digit-strip
direct-inward-dial
port 0/1/0:15
forward-digits all
!
!
dial-peer voice 256467 voip
destination-pattern 467
progress_ind setup enable 3
voice-class codec 1
session target ipv4:10.44.1.1
dtmf-relay rtp-nte
no vad
!
dial-peer voice 4670 pots
translation-profile outgoing mine_out
destination-pattern 9.T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
incoming called-number ...467
no digit-strip
direct-inward-dial
port 0/1/0:15
forward-digits all
!
-------------------------------------------------------------------------
Also attached the ip telephony topology (CME.jpg)
from "debug voip ccapi inout":
SOFT_PHONE:
Call Params(Calling Number=812467,(Calling Name=MCC)(TON=National, NPI=ISDN, Screening=User, Failed, Presentation=Allowed),
Called Number=9022256318(TON=National, NPI=ISDN), Calling Translated=FALSE,
HARD_PHONE:
Call Params(Calling Number=812499,(Calling Name=Reception)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=9022256318(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
What kind of Failed is that?
Thanks
06-30-2012 03:13 AM
The h323 softphone has this "TON=National, NPI=ISDN". The hardphone has this "TON=Unknown, NPI=Unknown"
So try and change the parameter of the h323 phone to be similar to the hardphone. Sorry I dont know anythung about h323 phone and MCC servers
Please rate useful posts
"For the love of God is broader than the measure of man's mind And the heart of the Eternal is most wonderfully kind"
06-30-2012 04:15 AM
last questions,
what means:
Calling Party Number i = 0x0082,
and how to change Screening Indicator (cisco-anisi=)
THANKS
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