IP Telephony and Phones

I have a problem with bandwidth consumption between Unity Connection 7.1.5 and a remote 7942 phone. For whatever reason, there is a tremendous amount of data between transmitted between these devices, about 10mb every 15 minutes. Using Netflow, I s...

We have EM logout set at nine hours as a cluster wide parameter. However what I found extremely strange was a recent complaint that a user's call was terminated mid-conversation as their phone logged them out.Surely this should be a soft reset, not a...

Hi,I have a CME, with SIP and SCCP phones (8961, 6921 and 7961). I am able to transfer a call to a user’s voicemail using any SCCP phone, but when I try from a SIP phone the other person on the line just hear dead air. I have tested it internally and...

Hi All, I have this Scenario:CUCM: 8.5All extensions begin with 2 and long 4 digits. Ex. 2010, 2012, 2015,2016.Now we need to migrate to extension of seven digits Ex. 3602010  but for the end user side this will be transparent and they will be contin...

                   Hi all,user is able to make calls.bit phones shows worng time.It is single user only.checked CM gui  it shows phone is registered to CM.

Hi All,Have this scenario.Client using click to dial (3rd party call control) CUCM + CUPS ---*+++----Lync. This is the current arrangment.NEWWill be migrating in Parralel -to new cluster X sites per week. Some sites remain on old cluster for say 4 we...

Hello,I'm having an issue with forced delivery on CUBAC.I have one operator and 1 queue set for forced deliveryQueued calls are not set to be put on holdIf the operator is on a call and another call comes in, she sees the call in the queue. After abo...

Hi Guys, I am trying collect the any files using: file get activelog, but, don´t work. I am using the SFTP msftpsrv. I verify that there is communication between CUCM and SFTP Server, but, the folder generated stay empty and CUCM not is generate none...

Hi there,I'm having a problem where international calls will occasionally fail, and the user will get an "invalid number" recording.  After doing some debugs on the CME box, I found that international calls are matching against two dial-peers:DP1:  d...

I was installing Cisco IP Phones 7945 and 6945 using CUCME 9.0 in a 2921 router. The problem is that the 6945 phones don´t register in CUCME; i have tried with SCCP and SIP with the same results. The firmware that the phones are using is 9-2-1-0. The...

HiWe have installed one ATA 187 But we have one issueWhen we recieve a fax(is not matter how many pages are) then the ATA it supposed to disconnect the call and then to wait for other fAXUnfortunatelly we are recieving a busy signal after the first f...