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No compatible sound device - IP Communicator

HGU
Level 1
Level 1

Hello all,

We have received this error from time to time. 

Normally the headset will recognized  from Ip Communicator.

But some times,  we will get this error massage : There are no compatible sound device installed on this computer.:"

When the user unplug the USB of the Headphone  and plug back in then it´s work again for a short time.  Then come the the massage again. Device is set as default , it´s a Jabra Headphone

Could you give me please a hint?

 ipcom_nodevice.jpg

 

2 Replies 2

Advice you to stop using IP Communicator as it is past end of everything. The replacement is to use either Webex or Jabber as your calling client.



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Yes, it's planning, but it takes a little time to get new ones.