06-20-2011 03:45 AM - edited 03-16-2019 05:32 AM
PSTN -(SIP Trunks)->VGW3845 -(SIP dial-peer)-> CUCM 8.0 --> Unity call handler --> CUCM route pattern -SIP Trunk-> same VGW3845 --> fax server.
once the user dial the fax extension i can't hear the fax tone however if i forward the call from the VGW directly to fax server i can hear the fax tone.
attached my router config.
07-07-2011 02:25 AM
no idea what is the problem.
07-07-2011 06:06 AM
Why is your call to the Fax server going through the Unity Call Handler? Also, what do you mean "
if i forward the call from the VGW directly to fax server i can hear the fax tone."
When you dial the no. to reach the fax server what happens? does the call drop immediatly?
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