Hi,
I have some 6941 phones on a CUCM 8.6.2.21900-5.
I subscribed the EM service for these phones, but there is no Entry "Services" in the Application menu (the button with the gearwheel).
The service is working if I assign it to a button.
I've tried these firmware releases:
SCCP69xx.9-2-2-6
SCCP69xx.9-1-1-2-sr
SCCP69xx.9-0-3-b
There are always just 4 items in the menu (Call History, Preferences, Phone Information, Admin Settings)
Is this a known issue?
thank you in advance
Jörg
Solved! Go to Solution.
Hi Jorg,
See if the below links helps you.
Thanks,
Anand
Please rate helpful posts!!
Hi Jorg,
See if the below links helps you.
Thanks,
Anand
Please rate helpful posts!!
Thank you, that helped. It was my fault, the "Enable" box wasn't checked in the services configuration.
It seems like that I can put not-enabled services on a phone button (and it's working then), but the service does not appear in the menu.
Kind Regards
Jörg