We are in a position where the limit of 15 Translations rules per profile is not going to meet our needs (even though we can do 15 on voice-port, 15 on dial-peer, 15 global etc..) We need both translation DID from 4 to 7 digits (phones will have 7 digit extensions), and 800 number 4 digit to 7 digit internal number that matches called numberfor contact centers.
Our carriers
AT&T LD sending 4 digits for 800 numbers
PaeTec Local sending 4 digits for DID's
Our main issue is we have hundres of 800 numbers. Some of the digits sent down for 800 numbers overlap with our DID's.
We need a quick solution and carrier changes will not be able to meet our timelines (if for example we ask local carrier to send 7 instead of 4).
We do have seperate telco providers/pri's for our DID and 800 numbers. I'm hoping I can meet our needs with combination of translation-profiles and num-expansion. Can someone provide a detailed explination of the order of operation. I have not found concrete answer via foroms or Cisco site.
What I'd like to do is for local PRI (DID's) I'd like to converte from 4 digit to 7 digit vai applying trans-profile to voice-port for those local PRI's. Then with num-exp, take 4 digits from AT&T and convert to 7 digit internal (these are for our contact center).
What is the order of operation?
Regards,
