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Outgoing Call Problem

Raminkn20
Level 1
Level 1

Hi.

I have configured CME on cisco 2811. now I have incoming calls from PSTN but i can't establish an outgoing calls. I need your help. Destination is not Busy but it return Dest busy message. 

*Dec 14 16:40:05.415: //-1/44F676F68026/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=
----- ccCallInfo IE subfields -----
cisco-ani=1000
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-lastrdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=0
cisco-rdnsi=0
cisco-redirectreason=0 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

*Dec 14 16:40:05.419: //-1/44F676F68026/CCAPI/cc_api_call_setup_ind_common:
Interface=0x4B3F9664, Call Info(
Calling Number=1000,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE,
Incoming Dial-peer=20001, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1
*Dec 14 16:40:05.419: //-1/44F676F68026/CCAPI/ccCheckClipClir:
In: Calling Number=1000(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Dec 14 16:40:05.419: //-1/44F676F68026/CCAPI/ccCheckClipClir:
Out: Calling Number=1000(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Dec 14 16:40:05.419: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 14 16:40:05.419: :cc_get_feature_vsa malloc success
*Dec 14 16:40:05.419: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 14 16:40:05.419: cc_get_feature_vsa count is 1
*Dec 14 16:40:05.419: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 14 16:40:05.419: :FEATURE_VSA attributes are: feature_name:0,feature_time:1265262136,feature_id:17
*Dec 14 16:40:05.419: //11/44F676F68026/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=1000(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown))
*Dec 14 16:40:05.423: //11/44F676F68026/CCAPI/cc_process_call_setup_ind:
Event=0x49F50538
*Dec 14 16:40:05.423: //11/44F676F68026/CCAPI/ccCallSetContext:
Context=0x4B6CAB58
*Dec 14 16:40:05.423: //11/44F676F68026/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 11 with tag 20001 to app "_ManagedAppProcess_Default"
*Dec 14 16:40:05.423: //11/44F676F68026/CCAPI/ccCallSetupAck:
Call Id=11
*Dec 14 16:40:05.423: //11/44F676F68026/CCAPI/cc_api_set_transfer_info:
Transfer Number=, Transfer Reason=0x0
*Dec 14 16:40:05.423: //11/44F676F68026/CCAPI/ccGenerateToneInfo:
Stop Tone On Digit=TRUE, Tone=Dial Tone,
Tone Direction=Network, Params=0x0, Call Id=11
*Dec 14 16:40:05.427: //11/44F676F68026/CCAPI/ccSetDigitTimeouts:
Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms)
*Dec 14 16:40:05.427: //11/44F676F68026/CCAPI/ccSetDigitTimeouts:
Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms))
*Dec 14 16:40:05.427: //11/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
(callID=0xB, digit_event=0x1, enable=TRUE, consume=FALSE)
*Dec 14 16:40:05.427: //11/44F676F68026/CCAPI/ccCallReportDigits:
Enabled=TRUE, Call Id=11
*Dec 14 16:40:05.427: //11/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
(vdbPtr=0x4B3F9664, callID=0xB, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)
*Dec 14 16:40:05.427: //11/44F676F68026/CCAPI/cc_api_call_report_digits_done:
Enabled=TRUE, Disposition=0x0, Interface=0x4B3F9664, Call Id=11
*Dec 14 16:40:05.427: //11/44F676F68026/CCAPI/cc_api_call_report_digits_done:
Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))
*Dec 14 16:40:05.835: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=0, DigitBeginFlags=0x0,
Rtp Timestamp=0x1B1D68, Rtp Expiration=0x0
*Dec 14 16:40:05.835: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=0, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:05.835: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:06.035: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=9, DigitBeginFlags=0x0,
Rtp Timestamp=0x1B9A68, Rtp Expiration=0x0
*Dec 14 16:40:06.035: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=9, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:06.035: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:06.235: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=0, DigitBeginFlags=0x0,
Rtp Timestamp=0x1C1768, Rtp Expiration=0x0
*Dec 14 16:40:06.235: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=0, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:06.235: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:06.435: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, DigitBeginFlags=0x0,
Rtp Timestamp=0x1C9468, Rtp Expiration=0x0
*Dec 14 16:40:06.435: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:06.435: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:06.635: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, DigitBeginFlags=0x0,
Rtp Timestamp=0x1D1168, Rtp Expiration=0x0
*Dec 14 16:40:06.635: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:06.635: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:06.835: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=8, DigitBeginFlags=0x0,
Rtp Timestamp=0x1D8E68, Rtp Expiration=0x0
*Dec 14 16:40:06.835: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=8, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:06.835: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:07.035: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=6, DigitBeginFlags=0x0,
Rtp Timestamp=0x1E0B68, Rtp Expiration=0x0
*Dec 14 16:40:07.035: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=6, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:07.035: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:07.235: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=8, DigitBeginFlags=0x0,
Rtp Timestamp=0x1E8868, Rtp Expiration=0x0
*Dec 14 16:40:07.235: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=8, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:07.235: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:07.435: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, DigitBeginFlags=0x0,
Rtp Timestamp=0x1F0568, Rtp Expiration=0x0
*Dec 14 16:40:07.435: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=1, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:07.435: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:07.635: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=6, DigitBeginFlags=0x0,
Rtp Timestamp=0x1F8268, Rtp Expiration=0x0
*Dec 14 16:40:07.635: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=6, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:07.635: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:07.835: //11/44F676F68026/CCAPI/cc_api_call_digit_begin:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=5, DigitBeginFlags=0x0,
Rtp Timestamp=0x1FFF68, Rtp Expiration=0x0
*Dec 14 16:40:07.835: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
Source Call Id=11, Digit=5, Duration=100,
Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Dec 14 16:40:07.835: //11/44F676F68026/CCAPI/cc_api_call_digit_end:
Call Entry(Handoff Depth=0)
*Dec 14 16:40:17.835: //11/44F676F68026/CCAPI/cc_handle_inter_digit_timer:
Generate inter-digit timeout CC_EV_CALL_DIGIT_END event
*Dec 14 16:40:17.835: //11/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
(callID=0xB, digit_event=0x0, enable=FALSE, consume=FALSE)
*Dec 14 16:40:17.835: //11/44F676F68026/CCAPI/ccCallReportDigits:
Enabled=TRUE, Call Id=11
*Dec 14 16:40:17.835: //11/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
(vdbPtr=0x4B3F9664, callID=0xB, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)
*Dec 14 16:40:17.835: //11/44F676F68026/CCAPI/cc_api_call_report_digits_done:
Enabled=TRUE, Disposition=0x0, Interface=0x4B3F9664, Call Id=11
*Dec 14 16:40:17.835: //11/44F676F68026/CCAPI/cc_api_call_report_digits_done:
Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))
*Dec 14 16:40:17.835: //11/44F676F68026/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
*Dec 14 16:40:17.839: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 0901XXXXXXX
*Dec 14 16:40:17.839: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Dec 14 16:40:17.839: : updating existing feature vsa
*Dec 14 16:40:17.839: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Dec 14 16:40:17.839: feature call basic
*Dec 14 16:40:17.843: //11/44F676F68026/CCAPI/ccCallDisconnect:
Cause Value=17, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Dec 14 16:40:17.843: //11/44F676F68026/CCAPI/ccCallDisconnect:
Cause Value=17, Call Entry(Responsed=TRUE, Cause Value=17)
*Dec 14 16:40:17.843: //11/44F676F68026/CCAPI/cc_api_get_transfer_info:
Transfer Number Is Null
*Dec 14 16:40:23.803: //11/44F676F68026/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x4B3F9664, Tag=0x0, Call Id=11,
Call Entry(Disconnect Cause=17, Voice Class Cause Code=0, Retry Count=0)
*Dec 14 16:40:23.807: //11/44F676F68026/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
*Dec 14 16:40:23.807: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 14 16:40:23.807: :cc_free_feature_vsa freeing 4B6A5E30
*Dec 14 16:40:23.807: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 14 16:40:23.807: vsacount in free is 0

19 Replies 19

Thanks for taking the time for my Issue.

DaviRocK!
Level 1
Level 1

ok sorry for mistakes

Are these simply FXO lines with one phone number for each, or  FXS/DID DID lines?

sorry but not understand...

 

can you explain your scenario that works and not works?

thanx

It's FXO line with one Phone number. I have incoming call from PSTN and it works well. but I cant establish outgoing call to PSTN.

DaviRocK!
Level 1
Level 1

i think that digit by digit it's the problem.

only for test, can you set the right number in destination pattern of you dial peer pots

example

dialpeer 100 pots

destination pattern 09015497458

forward digit all

voice port etc etc

 

I have done it but unfortunately it didn't work too.