outgoing calls from cisco 9951 drops after 79 seconds

bernsplagata · ‎01-20-2014

Hi,

I have an issue with my sip phones configured on a 2911 router running CME Version 8.6. outgoing calls automatically gets droped after 79 sec see below configuration for voice service voip and voice register global as well as the sip DN's

voice service voip

qsig decode

dtmf-interworking standard

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service h450.2

no supplementary-service h450.3

supplementary-service h450.12

no supplementary-service sip moved-temporarily

redirect ip2ip

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

sip

bind control source-interface Loopback0

bind media source-interface Loopback0

rel1xx disable

registrar server expires max 6300 min 3600

transport switch udp tcp

options-ping 60

no update-callerid

!

voice register global

mode cme

source-address 192.168.1.1 port 5060

max-dn 300

max-pool 58

load 9951 sip9951.9-4-1-9.loads

timezone 31

tftp-path flash:

create profile sync 0368313124528633

ntp-server 192.168.100.1 mode directedbroadcast

camera

video

!

voice register dn 1

number 100

mwi

!

voice register dn 2

number 110

mwi

!

voice register template 1

camera

video

!

voice register template 2

camera

video

!

voice register pool 1

id mac XXXXXXXXXXXX

type 9951

number 1 dn 1

dtmf-relay sip-notify

voice-class codec 1

username cisco password cisco

description XXXXXXX

no vad

camera

video

!

voice register pool 2

id mac XXXXXXXXXXXX

type 9951

number 1 dn 2

dtmf-relay sip-notify

voice-class codec 1

username musbah password musbah

description 110-XXXXXX

no vad

camera

video

!

Hermanus Janse van Vuuren · ‎01-20-2014

can you supply us with a debug isdn q931 output please.

Best Regards

bernsplagata · ‎01-20-2014

i cannot iput this command in the router.. even i only call the local internal extension call gets cut after 79 secs. this problem is only hapenning on the SIP phone sccp phones got no issues. this issue started when i configured a SIP trunk on the CME.

Suresh Subramanian · ‎01-20-2014

Hi, could you please post debug ccsip message & debug voice ccapi inout for a test call? please provide the calling & called number too.

Please rate all the useful posts

//Suresh Please rate all the useful posts.

bernsplagata · ‎01-20-2014

Hi,

I cannot provide as of now the debugs as i took out the phones from my client. But i can recall the issue came up after configuring a SIP trunk on the CME which affected the SIP phones. SCCP phones are working jut fine. I suspect the translation profiles i put in. See below:

!

voice translation-rule 3

rule 1 /^.../ /4818300/

!

voice translation-rule 8

rule 1 /^8/ //

!

dial-peer voice 10 voip

description **SIP TRUNK PEER**

translation-profile outgoing SIP_2

preference 1

destination-pattern 8T

session protocol sipv2

session target ipv4:X.X.X.X

session transport udp

voice-class codec 1

voice-class sip rel1xx disable

voice-class sip dtmf-relay force rtp-nte

voice-class sip options-ping 60

voice-class sip options-keepalive up-interval 12 down-interval 65 retry 3

voice-class sip bind control source-interface GigabitEthernet0/2

voice-class sip bind media source-interface GigabitEthernet0/2

dtmf-relay rtp-nte

no vad

!

dial-peer voice 9 voip

description **Incoming call from SIP trunk**

translation-profile incoming IVR_888

session protocol sipv2

session target ipv4:X.X.X.X

session transport udp

incoming called-number .%

voice-class codec 1

voice-class sip rel1xx disable

voice-class sip dtmf-relay force rtp-nte

voice-class sip options-ping 60

voice-class sip options-keepalive up-interval 12 down-interval 65 retry 3

voice-class sip bind control source-interface GigabitEthernet0/2

voice-class sip bind media source-interface GigabitEthernet0/2

dtmf-relay rtp-nte

no vad

!

bernsplagata · ‎02-03-2014

hi suresh,

I am curious by the source ip address media 192.168.1.1 i have forced this in the SIP peer interface i am not sure why it is still showing

Please see below debug ccsip calls:

Feb 3 14:43:44: //224742/23D6DCD4BEB8/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC) : 16

Disconnect Cause (SIP) : 200

Feb 3 14:44:07: //224759/4AB743D1BECD/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x2B702550

State of The Call : STATE_ACTIVE

TCP Sockets Used : NO

Calling Number : 999

Called Number : 90535665576

Source IP Address (Sig ): 192.168.1.1

Destn SIP Req Addr:Port : 10.10.100.35:5060

Destn SIP Resp Addr:Port : 10.10.100.35:5060

Destination Name : 10.10.100.35

Feb 3 14:44:07: //224759/4AB743D1BECD/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 2

Media Stream : 1

Negotiated Codec : g711alaw

Negotiated Codec Bytes : 160

Nego. Codec payload : 8 (tx), 8 (rx)

Negotiated Dtmf-relay : 0

Dtmf-relay Payload : 0 (tx), 0 (rx)

Source IP Address (Media): 192.168.1.1

Source IP Port (Media): 27822

Destn IP Address (Media): 10.10.100.35

Destn IP Port (Media): 20624

Orig Destn IP Address:Port (Media): [ - ]:0

UC-2911-GIZ#

Feb 3 14:44:07: //224759/4AB743D1BECD/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 2

Media Stream : 2

Negotiated Codec :

Negotiated Codec Bytes : 0

Nego. Codec payload : 97 (tx), 97 (rx)

Negotiated Dtmf-relay : 0

Dtmf-relay Payload : 0 (tx), 0 (rx)

Source IP Address (Media): 192.168.1.1

Source IP Port (Media): 0

Destn IP Address (Media): 10.10.100.35

Destn IP Port (Media): 0

Orig Destn IP Address:Port (Media): [ - ]:0

Feb 3 14:45:26: //224759/4AB743D1BECD/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x2B702550

State of The Call : STATE_DEAD

TCP Sockets Used : NO

Calling Number : 999

Called Number : 90535665576

Source IP Address (Sig ): 192.168.1.1

Destn SIP Req Addr:Port : 10.10.100.35:5060

Destn SIP Resp Addr:Port : 10.10.100.35:5060

Destination Name : 10.10.100.35

Feb 3 14:45:26: //224759/4AB743D1BECD/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 2

Media Stream : 1

Negotiated Codec : g711alaw

Negotiated Codec Bytes : 160

Nego. Codec payload : 8 (tx), 8 (rx)

Negotiated Dtmf-relay : 0

Dtmf-relay Payload : 0 (tx), 0 (rx)

Source IP Address (Media): 192.168.1.1

Source IP Port (Media): 27822

Destn IP Address (Media): 10.10.100.35

Destn IP Port (Media): 20624

Orig Destn IP Address:Port (Media): [ - ]:0

Feb 3 14:45:26: //224759/4AB743D1BECD/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 2

Media Stream : 2

Negotiated Codec :

Negotiated Codec Bytes : 0

Nego. Codec payload : 97 (tx), 97 (rx)

Negotiated Dtmf-relay : 0

Dtmf-relay Payload : 0 (tx), 0 (rx)

Source IP Address (Media): 192.168.1.1

Source IP Port (Media): 0

Destn IP Address (Media): 10.10.100.35

Destn IP Port (Media): 0

Orig Destn IP Address:Port (Media): [ - ]:0

Feb 3 14:45:26: //224759/4AB743D1BECD/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC) : 127

Disconnect Cause (SIP) : 200

DEBUG voice ccapi inout

Call Control Block (CCB) : 0x2B729AE0

State of The Call : STATE_ACTIVE

TCP Sockets Used : NO

Calling Number : 999

Called Number : 90535665576

Source IP Address (Sig ): 192.168.1.1

Destn SIP Req Addr:Port : 10.10.100.35:5060

Destn SIP Resp Addr:Port : 10.10.100.35:5060

Destination Name : 10.10.100.35

Feb 3 14:49:17: //224814/03763F40BF08/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 2

Media Stream : 1

Negotiated Codec : g711alaw

Negotiated Codec Bytes : 160

Nego. Codec payload : 8 (tx), 8 (rx)

Negotiated Dtmf-relay : 0

Dtmf-relay Payload : 0 (tx), 0 (rx)

Source IP Address (Media): 192.168.1.1

Source IP Port (Media): 22960

Destn IP Address (Media): 10.10.100.35

Destn IP Port (Media): 9458

Orig Destn IP Address:Port (Media): [ - ]:0

Feb 3 14:49:17: //224814/03763F40BF08/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 2

Media Stream : 2

Negotiated Codec :

Negotiated Codec Bytes : 0

Nego. Codec payload : 97 (tx), 97 (rx)

Negotiated Dtmf-relay : 0

Dtmf-relay Payload : 0 (tx), 0 (rx)

Source IP Address (Media): 192.168.1.1

Source IP Port (Media): 0

Destn IP Address (Media): 10.10.100.35

Destn IP Port (Media): 0

Orig Destn IP Address:Port (Media): [ - ]:0

Feb 3 14:49:53: //-1/2167A935BF19/CCAPI/cc_api_display_ie_subfields:

cc_api_call_setup_ind_common:

cisco-username=

----- ccCallInfo IE subfields -----

cisco-ani=101

cisco-anitype=0

cisco-aniplan=0

cisco-anipi=0

cisco-anisi=0

dest=

cisco-desttype=0

cisco-destplan=0

cisco-rdie=FFFFFFFF

cisco-rdn=

cisco-rdntype=0

cisco-rdnplan=0

cisco-rdnpi=0

cisco-rdnsi=0

cisco-redirectreason=0 fwd_final_type =0

final_redirectNumber =

hunt_group_timeout =0

Feb 3 14:49:53: //-1/2167A935BF19/CCAPI/cc_api_call_setup_ind_common:

Interface=0x2BF1D2B0, Call Info(

Calling Number=101,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=(TON=Unknown, NPI=Unknown),

Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE,

Incoming Dial-peer=20001, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1

Feb 3 14:49:53: //-1/2167A935BF19/CCAPI/ccCheckClipClir:

In: Calling Number=101(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

Feb 3 14:49:53: //-1/2167A935BF19/CCAPI/ccCheckClipClir:

Out: Calling Number=101(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

Feb 3 14:49:53: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 3 14:49:53: :cc_get_feature_vsa malloc success

Feb 3 14:49:53: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 3 14:49:53: cc_get_feature_vsa count is 3

Feb 3 14:49:53: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Feb 3 14:49:53: :FEATURE_VSA attributes are: feature_name:0,feature_time:736025752,feature_id:4499

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/cc_api_call_setup_ind_common:

Set Up Event Sent;

Call Info(Calling Number=101(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=(TON=Unknown, NPI=Unknown))

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/cc_process_call_setup_ind:

Event=0x2B449320

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/ccCallSetContext:

Context=0x2C635D4C

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/cc_process_call_setup_ind:

>>>>CCAPI handed cid 224827 with tag 20001 to app "_ManagedAppProcess_Default"

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/ccCallSetupAck:

Call Id=224827

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/cc_api_set_transfer_info:

Transfer Number=, Transfer Reason=0x0

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/ccGenerateToneInfo:

Stop Tone On Digit=TRUE, Tone=Dial Tone,

Tone Direction=Network, Params=0x0, Call Id=224827

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/ccSetDigitTimeouts:

Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms)

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/ccSetDigitTimeouts:

Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms))

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/ccCallReportDigits:

(callID=0x36E3B, digit_event=0x1, enable=TRUE, consume=FALSE)

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/ccCallReportDigits:

Enabled=TRUE, Call Id=224827

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/cc_api_call_report_digits_done:

(vdbPtr=0x2BF1D2B0, callID=0x36E3B, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/cc_api_call_report_digits_done:

Enabled=TRUE, Disposition=0x0, Interface=0x2BF1D2B0, Call Id=224827

Feb 3 14:49:53: //224827/2167A935BF19/CCAPI/cc_api_call_report_digits_done:

Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))

Feb 3 14:49:54: //224827/2167A935BF19/CCAPI/cc_api_call_digit_begin: