outgoing voice problem and translation rule

[hazemelebiary]

                   i am having an outgoing voice problem.

when i start outgoing calls one out of five i cant hear the other party

i am having call cucm 8.0, voice gateway  IOS 15.1

i have two  identical voice gateways VG1 and VG2

i changed trunk configuration to point to to VG1 instead of VG 2 the problem solved

i went through VGs configuration

i found that VG2 (that causes the problem) is having a translation rule

voice translation-rule 1

rule 1 /987654/ //

rule 3 /87654/ //

while VG1(working with no problems) doesnt have this rule

could this rule causes the outgoing voice problem

[Ayodeji Okanlawon]

I doubt if translation rule is the cause of this issue...Is this translation rule applied anywhere? Is it in use?

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

[Chris Deren]

The rule itself does not do anything unless it is applied to something, since you did not post full config it is impossible to tell. Though I doubt it would cause the issue as described.

What type of trunks are connected to this GW? PRI, POTS, etc? Does the call even estiabish and then you hear silence?

Ensure protocol i.e. H323 is bounded to an interface.

HTH,

Chris