PCD migration fails

[Michael Schmidt]

Hi,

I try to "migrate" via PCD 11.5.3 a CUCM / CUPS Cluster from 11.5.1 to 11.5.1 with new hostname and new IP addresses but the migration everytime fails during installation of CUCM Pub with this error:

The installation has encountered an unrecoverable internal error. For further assistance report the following information to your support provider.
"/usr/local/cm/script/cm-dbl-install RU PostInstall........

Can`t I use PCD to migrate CUCM / CUPS from 11.5.1 to 11.5.1?

What else can I do except changing everything manually via CLI?

BR

Michael

[Jaime Valencia]

Most usually that means there is something in the DB that's causing the problems, you would need to dive into the DB logs from the install to pin point what is causing the error and fix in the source cluster.

If all you want is to change the hostname/IP of your current install, PCD can do that for you, but you need to do it one at a time, IP, then hostname, or viceversa.

[Michael Schmidt]

Hi Jaime,

thanks for your answer. These are the files from "install" from the old CUCM Pub. In which file I should have a deeper look into?

admin:file list install *
HSSI_LOG.txt
anaconda.log
capture-1.txt
capture-2.txt
capture.txt
capture_ipvms_cm_msa_post.txt
car_start_time.log
dbl_start_output_2017_02_28_21_48_41.log
hssi_api_state_file
hssi_paths.cache
hw_setup_log.txt
initial_hardware_info
install.log
install_cop.log
install_log_2017-03-01.12.51.17.log
install_log_2017-03-01.13.46.44.log
ks.cfg
ks_post.sh
ks_post_nochroot.sh
ks_pre.sh
lbm_post_install.log
migrate_export_2017-03-24-13-48-46.log
migrate_export_2017-03-24-15-16-31.log
migrate_export_2017-03-24-19-43-49.log
migrate_export_2017-03-24-21-39-06.log
migrate_export_result.xml
partAlloc
selinux_post.log
syslog
system-history.log
upgrade-results.xml
upgradeVMwareTools.log
upgrade_status.xml

BR

Michael