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Phone Compatibility 79xx / 10.5

ramesh.pillai1
Level 1
Level 1

I am trying to migrate a customer from CUCM 4.3 to CUCM 10.5/ 10.6. The customer has exisitng phones ( 7906,7910,7911,7912,7940,7941,7942,7960,7962,7970). Can someone point out which phones can be reused. I tried visiting the website but it was a bit confusing.. CM 10.5 Compatibility matrix does not show few phones, But another link shows the phones corresponding to firwmare for 10.5.. Thanks in advance..

3 Replies 3

twood
Level 1
Level 1

They should all work by most respects- I have 7960 and 40s running at customers on 10.5 as well as in my lab - The issue to keep in mind is that no firmware is being developed for those models - so any features that require firmware updates since the End of Support expiration date for that phone may not work as desired -  for example  +e.164 dialing.will not work with the 7960/40 models - Since they are on 4.3 today, those features do not exist in the current environment - so what they have today, will work after the upgrade - just be aware that new feature roll out will require you to validate the phone models before you can implement company wide, as it may not be supported for all devices.  HTH

Also if call recording is in the future check the built in bridge matrix since the 7940/60 don't support it

Thanks

Srini

Thanks a lot Tim for in depth reply.. Really helpful ..