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Phone icon w/ x symbol

ryanmiller1
Level 1
Level 1

On my 7915 expansion module one of my speed dials icons is displaying a phone icon w/ an x symbol on top of the phone.

Anyone have any quick ideas? Tried power cycling the end users phone but the status symbol stays the same and the light is red.

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Ryan,

I believe that would mean the monitored phone is

currently in DND (Do Not Disturb) state

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

View solution in original post

4 Replies 4

Rob Huffman
Hall of Fame
Hall of Fame

Hi Ryan,

I believe that would mean the monitored phone is

currently in DND (Do Not Disturb) state

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

I thought I had checked that! I will have to double check and report back. This could just be an oops on my part.

Thanks for the response --- will update when I know.

ryanmiller1
Level 1
Level 1

Well, Rob, you saved the day. Not sure how I missed this one! Thank again!

Rob Huffman
Hall of Fame
Hall of Fame

Hi Ryan,

You are most welcome my friend!

Glad to be of some small help here

Cheers!

Rob

"Why do the best things always disappear " 

- The Band