04-24-2011 11:54 AM - edited 03-16-2019 04:39 AM
V strange one, IP Phone is registered with CUCM 7.1.5 but on the Phone display its showing "Phone not registered". Even I can search using Corporate directory but once i get back on the main screen, same message appears on the phone.
Active load: 9.1.1
???
Thanks...
04-25-2011 12:02 PM
- This issue may be related with custom Softkey template.
>> Search for a 6921 phone, select the default template and reset the phone. Now you can check again the registration status.
06-22-2011 05:15 PM
I'm getting the same notice, I've tried going back to default settings, removed the device a few times and it still shows that, only appears when first boot of the phone.
Running CUCM 8.5, had to manually do this Phone load: SCCP69xx.8-5-3-0
As the 9.1 code would just sit there on the percentage screen at zero----you could still use the phone. Even after letting the phone sit for 30 minutes it would still be at zero percent.
Other than that, not really a bad little phone.
06-22-2011 05:38 PM
Just saw this regarding the "zero percent"...
03-11-2016 12:31 PM
What exactly is a default template and how do I find it?
one of our phones on a network was unplugged (computer and network) when it was plugged back in it says phone not registered and it will not change.
I reset the whole crappy comcast system and still nothing. All other phones working.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide