Phones not logging missed calls

[keith mulkey]

We have a group of 7942 phones that are not logging missed calls. Not all phones are affected.

[islam.kamal]

Hello

Kindly check the below link:-

https://supportforums.cisco.com/discussion/11963286/7942-cant-logs-calls#4062910

Thanks

please rate all useful ifnormation

[Suresh Hudda]

+5 to Islam for pointing to good link, as most of such problem occurs just because of firmware misbehave/bug.

Apart from of it, make sure that you have checked "log missed calls" on line setting page of phone.

Suresh

[keith mulkey]

Thanks Islam!