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Phones randomly stop working

Grayson Wells
Level 1
Level 1

Any idea why my phones random stop working? Sometimes they just go blank and sometimes they actually reset. It could last a couple minutes or a couple of seconds. I am the only person here at this time that could be in the call managers screwing around, and I am not. The network is fine, most devices have gigabit connections to the backbone and the servers are virtualized on the UCS that has 4 10G connections. Pinging across the network is less than a ms round trip delay each time. Ideas?

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Could be buggy firmware (unlikley) - update.

Or you may have a problem in the network that you don't see with just pings.