pickup group

[moussa.malqui1]

Hi all,

I defined a pickup group between 7841 and 8851 IP phones but not working, my config is following:

voice register dn 65
number 216
name phone 65
pickup-group 2
!
voice register dn 66
number 215
name phone 66
pickup-group 2
!

what is the problem?

thanks in advance.

Regards,

MM

[Manish Gogna]

Hi MM,

Please configure pickup as per the 'Enable Call Pickup' section of the following link

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmecover.html#task_4171F843BBDA4B41A652AC22B7DBCB2B

Manish

[moussa.malqui1]

Thanks Manish for your reply,

I have two SIP phones types 7841 and 8851, I didn't found how to enable softkeys and Pickup group for SIP Phones in that link above just for SCCP Phones in Telephony-service.

Best regards,

MM

[Mohammed al Baqari]

I don't think it works on new phones in SIP mode. Not sure about these two but I am recent about 9971. 

Try the command pickup-call any-group under the voice register dn