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Plantronics Headsets with Cisco 7811

TrickTrick
Level 3
Level 3

Hi,

 

not sure if this is the right place to ask this, but has anyone of you guys successfully replaced the handset with a headset in the 7811 ip phones ? it seems that simply connecting the headsets into the RJ11 port won't make it work, should I enable an option somewhere in CUCM ? tried to look around in here without any success 

 

the headsets : Plantronics HW520 

 

Thanks in advance 

4 Replies 4

TrickTrick
Level 3
Level 3
Any help please ?

This may just be an oversight on Plantronics part, but I don't see the 7811 as being a phone in their compatibility guide. 7911 looks like it works with the model you listed. Here's the link

https://www.plantronics.com/us/en/support/compatibility-guide

Thanks for your reply, so the 7811 is not even listed in there, that means it's not compatible right ?

i've found in a website called "Headsetplus.com" , that I need an amplifier for that model, Thanks for your replay again sir

Hi sir 

Same problem with me as i connect the plantronics headset analogue with CISCO 7841 its not working.