IP Telephony and Phones

Phone system for small business ?

Good Afternoon everyone. I was wondering what is the VOIP phone solution for a small business with less then 5 sites? This would be for a restaurant with each site having 10 phones or less, something I can have background music and an automated atte...

Resolved! Need help converting a 2911 from Gateway + Phone service to just Phone

Hello, I'm currently tasked with upgrading some of our components at work. Our current network is: WAN->Dell Sonicwall-> in gig0/2 Cisco 2911 out gig0/0-> 2x Cisco 2960 switches. We have the 2911s' at our other locations semi-retired and only servici...

Resolved! Call getting redirected

Hi, I encountered weird issue in call manager environment.When I call the number 3962, the call is redirected to extension 3943. There is no forwarding set on the line. I used dialled number analyzer but it is showing that calls goes to 3962.There is...

Time Zone issue on Cisco CP7942

Hi all, Please suggest me for below issue:I am getting time zone error on my Voip phone lagging by 2 Hrs.Also I am not getting missed call log on my phone.

Resolved! voice-port not generated after controller E1 configuration

I am trying to configure E1 card but voice port is not getting generated. I have attachaed the required info in file.

Resolved! can we upgrade cucm/cuc when smart software license out of compliance?

hi guys,i got 12.0 cucm/cuc registered to smart account. currently it reports "The system is operating with an insufficient number of licenses." and out of compliance. 70 days left and counting down.cucmcan we upgrade to 12.5 with this error msg? or...

CCUM 10.5 upgrade to 12.5 on UCSC-C220-M4S with ESX 5.5

VMW-VS5 -HYP-K9 is expired and I wonder if I need that for 6.x upgrade. 1. Is free license will work? 2. VMW-VS5 -HYP-K9 is needed for TAC case if any issue?3. Can VMW-VS6 -HYP-K9 be purchased instead of VMW-VS5 -HYP-K9 reneweal? Thank you

Star code ATA191 not working

Hi allI got a problem now I using ATA 191 but my analog phone(See attach) not working when I used star code follow belowTransfer a Call from Your Analog Phone >> not working I got busy toneMake a Conference Call from Your Analog Phone >>> not working...

Resolved! Add new range of phone numbers to call manager 9.x

Hi,Sorry if this is a beginner question. Our company had a CUCM/CUPS/IM/UCCX/QM 9 solution installed for our IP phone system and call centre. When it was installed we had a block of 100 numbers (1111 1100 - 1111 1199) configured which we have now out...

Resolved! 7941G stuck in firmware upgrade loop

I have a brand new 7941G phone that we attempted to change from SCCP to SIP for testing. We placed the contents of the firmware zip file into a tftp directory and pointed DHCP option 66 to that tftp server and started the upgrade process. The phone g...

Resolved! PRI not working

I have setup a new PRI on a 4321 ISR as I have done before however this time I am having issues getting calls working. Layer 1 is showing active, layer 2 is showing multiple frames established but when I do an inbound call I get a busy signal. When...

Resolved! TFTP Server

I have just added a new server to my cluster for the purpose of being a TFTP server so it will do no call processing. 2 questions about this. Is it a bad idea to also allow it to do some media services also or should it only be TFTP? The whole clu...

Expired Tomcat certs replaced, servers still using self signed cert

I replaced the expiring Tomcat certs on all the servers in my environment with new valid CA signed Tomcat certs. The servers still all seem to be stuck on a self signed cert, even with the new CA cert installed. The webpage for all of them shows the ...

DRS Backup Unable to contact server. Master or Local Agent could ..

Hello ,I have problem with backup in unity connection Publisher ,when I try to perform backup unity connection sub in PUB I got error: but if I perform backup in unity connection sub only it is fine.my version of unity connection is : 12.5.1.13900-35...