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Possible to answer calls on line group without being a member of the line group?

paperwise
Level 1
Level 1

Is it possible to configure a 7941 with CUCM 8.5 to be able to answer calls on a line group without being a member of the line group?

This is the request from the user if it helps, "Leave my ext off the ring around and don’t send my calls to ring around. I still would like the ability to “pick up” calls that are ringing on the ring around."

Is this possible? If so, how?

1 Reply 1

Anas Abueideh
Level 9
Level 9

Hi,

under the hunt pilot there is a pickup group and no answer forward extension.

HTH
Anas
please rate if it is helpful


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