Postage Machine to work with a Vg202Xm gateway and SIP Provider

[rebecca.b]

I am trying to get a postage machine to work connected to a VG202xm gateway.  Currently the VG is configured as MGCP and has NSE passthrough enabled.  Our side of the environment does not have a CUBE gateway and our CuCMs are connected via network directly to carriers SBC device and they are providing all SBE functionality.  We do have a Cisco Gateway on the network but is only providing Transcoding resources.  Cisco TAC has told a coworker who first took on getting this to work that we needed to tell our Carrier to put a Cisco router on their side to provide NSE support.  I did laugh!  NSE is a Cisco proprietary protocol and I am going to have no luck asking them to purchase equipment to support my postage machine!  Any help would be very much appreciated!  Would the gateway being reconfigured to run SCCP using Fax-passthrough work?  Would a good Ol ATA 186 or 187 actually work?  This is a remote site that is connected back to our primary datacenter via 10G fiber and is layer 3.   I will be having to add a small cisco voice gateway with FXO ports to integrate with a legacy paging system so would adding a fxs card and connect the postage stamp to this router work?  If so what is the recommend configurations? 

[Dennis Mink]

would a 186 work? maybe, maybe not.  

the reality is, that a lot of franking machines are notoriously bad in VOIP environments.  I would connect it up using a dedicated analog line and run it totally separate from your Cisco deployment.

If no copper is available, then connect it up to the network.

If you do insist to connect it to your Cisco deployment; possibly on an FXS port, these are easiest to troubleshoot and mots granular in their configuration, compared to a VG204 or an ATA for instance.

What brand is your franking  machine?

[rebecca.b]

Dennis,

It is a Pitney Bowes postage machine.

Thank you

Rebecca

[Dennis Mink]

Their support is shocking. we have decided to hook one up using a USB>ethernet adapter and go IP. its a dirty solution but it works. contrary to PSTN lines.  Not to mention that IP is faster to.

Have you considered going that path?

[Wilson Samuel]

The VG2XX gateways do work very well in my experience with the Modems and Faxes (franking machines are considered modems) however SIP Trunks are NOTORIOUSLY unsupported for Modems and Faxes.

I would want to check first with the Telco that if the existing SIP Trunks do indeed support Fax and Modem on it, if not then your only solution would be to go for a fractional PRI or BRI or even considering to order few FXO trunks from telco.

HTH

[rebecca.b]

Wilson,

We have many faxes working on the SIP trunks..it is only this one Pitney Bowes postage machine that is not working.  

Thank you

Rebecca