06-27-2019 07:03 AM - edited 06-27-2019 07:03 AM
Running CUCM 11.5
I have a couple BAT templates created for different phone types that I use when I add new phones. One thing I noticed doesn't carry over from the template when I create a new phone is the speed dial. I have to have this one particular speed dial on every phone.
Is there a way to have this speed dial populated automatically when I create a phone via template like many of the other settings do? I know it's not a big deal to add the speed dial after creation when I'm adding the DNs, but I was just hoping to save myself a step and eliminate the risk of forgetting to set it.
Solved! Go to Solution.
06-27-2019 11:30 AM
Hi,
With BAT Phone Template process that you are using to add new IP Phone, it configures only device configuration parameters and subscription services. It does not configure any DN or Speed Dial related parameters.
You will have to use Bulk Administration > Phones > Insert Phones method to configure all parameters that you define in Phone Template.
06-27-2019 07:13 AM
Yes, modify your template to include the speed dials.
Brandon
06-27-2019 07:59 AM
I did include the speed dial in my template. But it's not populating when I create a new phone based on said template.
06-27-2019 08:13 AM
Is this an abbreviated dial speed dial or a speed dial button? Does the phone button template in your BAT template include a speed dial button?
06-27-2019 09:51 AM
It's a speed dial button, and yes it does. It's on a 7821. I'm including some screenshots to visualize my process. I created the template and included the speed dial in it. I then create a phone based on that template. All the other settings I set are there, but the speed dial doesn't.
06-27-2019 10:03 AM
If you add a speed dial with number 1234 to the template does it work? Wondering if the special characters are causing a problem.
06-27-2019 11:22 AM
I hadn't thought of that. Unfortunately I just tested and replacing it with just 1234 didn't work either.
06-27-2019 11:29 AM
Interesting. I would open a TAC case. Seems like a bug.
06-27-2019 11:36 AM
Here are the bug details:
06-27-2019 11:30 AM
Hi,
With BAT Phone Template process that you are using to add new IP Phone, it configures only device configuration parameters and subscription services. It does not configure any DN or Speed Dial related parameters.
You will have to use Bulk Administration > Phones > Insert Phones method to configure all parameters that you define in Phone Template.
06-27-2019 12:23 PM
Okay, thanks for clarifying that Vaijanath.
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