Premium Attendant Console

[Maheshwar Tayal]

We would like to Know Cisco New Premium attendant Console 9.0 supports redundancy over WAN or not , we would like to deploy CUAC Publisher in one data center and CUAC Subscriber in another data center.

[Chris Deren]

Maheshwar,

I reviewed the design doc (link below) as well as the release notes and there is no mention of latency/bandwidth requirements for resiliency.  I know that does not help you, so if I was you I would open a PDI ticket to check for sure.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmac/arc/CUAC_V9_Design_G.pdf

HTH,

Chris

[jamgale]

Yes it is supported over the WAN.

Some considerations:

CUAC Client should have no more than a RTT of 150ms to the CUAC servers

CUAC servers should have no more than a RTT of 80ms to the CUCM

It is also important that the time on the Publisher and Subscriber CUAC servers are the same, they need to match in order for failover to work correctly.

[Jesus Sanchez]

Jamie,

Is that information documented somewhere?

Regards