Hello All
I need to do a proof of concept for a client. Basically they are one organisation with seperate independant child sites.
These child sites have their own individual AD and CUCM clusters.
The client wishes to pilot the use of Unified Communications and Collaboration technologies to evaluate the benefits and impact these capabilities can offer in improving both internal and external communication.
It is proposed that a pilot system of Cisco Jabber technology is deployed to provide the full suite of collaboration applications such as; presence, instant messaging, click-to-call voice and desktop video telephony to handheld tablets and windows desktops between all the pilot users.
In addition the Jabber for Windows desktops and Jabber for mobile clients will link to the WebEx meeting centre in the cloud.
To provide a similar service to both sets of users then we need to consider creating two trial systems, one for child org 1 and one for child org 2. Each one could then attach to its own AD domain and then we can federate to allow IM/Presence between user groups.
The plan is to:
- Link one CUCM image to the child organisation 1 AD domain using certificates for authentication
- SIP trunk between one CUCM to the existing cluster at child organisation 1
- Apply ‘Call Forward All’ to the child organisation 1 pilot users from existing to pilot
- Link one CUCM to the child organisation 2 domain using certificates for authentication
- SIP trunk between one CUCM to the existing cluster child 2 organisation
- Apply ‘Call Forward All’ to the child 2 organisation pilot users from existing to pilot
- Link one Presence image to the child 2 organisation domain
- Option to Federate Presence between child organisation 1 and child organisation 2 if required
- Install Jabber client for Windows and Jabber Client for Apple – knowledge transfer to local ICT staff to roll out to pilot user devices
4 servers to be installed on a C-series server.
Can you provide some any relevant docs and any build docs that will help me to capture customer information that I will need to start the install as I am not familiar with these products.
Thanks in advance.
Feisal
