Presence Install Question

[angel-moon]

Hello everyone,

I'm a bit confused.  If I download the OVA template for Presence and and deploy it on the VM does that include the install program for Presence or or do I still need install media?

Thanks in advance!  All replies rated.                  

[Jaime Valencia · Accepted solution]

All our OVAs are just the VM specs, you need to have install media and do the actual install for any product.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[angel-moon]

Thanks again (for the 100th time!)

Is the media for Presence downloadable from Cisco?

[Jaime Valencia]

Nope, fresh install media is not downloadable from CCO. You need to order it via PUT.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[joeharb]

The PUT tool asks for a Contract Number.  If this is a new install on an MCS system how do you go about getting the media/contract number?

Thanks,

Joe