11-27-2013 07:38 AM - edited 03-16-2019 08:36 PM
Hello!
We have an On-Premise CUPS Server deployment. Version 9.1.
Overall its working fine, but we have one problem.
For the people that I have in my buddy list, all is working fine. I always get the right status (Away, On the Phone, Offline and so on).
Problem is this does not work when I perform a search for a User.
I can't have all people in the organisation in my buddy list, so from time to time I search for someone that I want to communicate with.
Now the Jabber Client does not show the status for that person in the search results. The Status is always grey.
As soon as I add that person to my buddy list I can see the right status.
Anyone having an idea?
Thanks
Solved! Go to Solution.
11-27-2013 09:07 AM
Are you using UDS or EDI ?
You could be hitting this
https://tools.cisco.com/bugsearch/bug/CSCul24084/?referring_site=ss
11-27-2013 09:07 AM
Are you using UDS or EDI ?
You could be hitting this
https://tools.cisco.com/bugsearch/bug/CSCul24084/?referring_site=ss
11-29-2013 05:09 AM
Hi!
Looks like this is exactly whats happening!
Thanks for that!
11-27-2013 11:19 AM
what version of jabber client are you using ?
what is your UserID linked to ?
when doing a search the grey contact - for some reason - does not have the Presence Domain suffix added to the UserID
I have had this problem too, I'm trying to remember the root cause...
JC
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