champs
i have a question, i need queuing feature for example one of my customer is like a fast food chain, they are using cme,
is it possible that if a reception phone is busy call will go in queue and music will play like please hold
i was thinking to do that via hunt group and call will jump from one number to another and some how to play "please hold"
or any one has any better idea via cue or any script please share or discuss