"speed dial service" in Israel doesn't work

[Syuichi Kakimoto]

Does anyone know about how to use "speed dial service" in Israel?

Speed dial serivce is like an abbrevation number which has *XXXX(star and 4 digits).
It is used by companies to make it easy for customer to contact them.

I would like to use Speed dial service, but it doesn't work.

I have the following configuration.

<IP Phone>----<CUCM>-(H323)--<ISR>---(ISDN E1)--<Telco>

When a call was made , I got output of "debug isdn q931" as below.

"*2722" is the speed dial number of Avis(Car Rental office)

--------------------------------------------------
007043: Dec 15 03:31:21 CST: ISDN Se0/0/1:15 Q931: Applying typeplan for sw-type 0x12 is 0x4 0x1, Calling num xxxxxxxx
007044: Dec 15 03:31:21 CST: ISDN Se0/0/1:15 Q931: Sending SETUP  callref = 0x0481 callID = 0x8402 switch = primary-net5 interface = User
007045: Dec 15 03:31:21 CST: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8  callref = 0x0481
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Calling Party Number i = 0x4181, 'xxxxxxxx'
                Plan:ISDN, Type:Subscriber(local)
        Called Party Number i = 0xC1, '*2722'
                Plan:ISDN, Type:Subscriber(local)
007046: Dec 15 03:31:21 CST: ISDN Se0/0/1:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8481
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
007047: Dec 15 03:31:21 CST: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8481
        Cause i = 0x8083 - No route to destination
        Progress Ind i = 0x8088 - In-band info or appropriate now available
007048: Dec 15 03:31:21 CST: ISDN Se0/0/1:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEASE for callid 0x8402
007049: Dec 15 03:31:28 CST: ISDN Se0/0/1:15 Q931: TX -> RELEASE pd = 8  callref = 0x0481
007050: Dec 15 03:31:28 CST: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x8481
        Cause i = 0x80E008 - Mandatory information element missing

--------------------------------------------------

Is there something wrong?  Should additional configuration be needed to work?

I wonder it is needed to trasnform *XXXX into actual number before sending.

[Manish Gogna · Accepted solution]

2722 needs to be transformed to a number which your Service provider can accept and route, normally it is the complete number. Please transform it to the actual number on CUCM itself using a Translation pattern or on the Route List / Route group settings using Prefix settings. For an h323 gateway you can use translation rules on the gateway to convert it to the actual destination number.

HTH

Manish

[Syuichi Kakimoto]

Thank you very much for your reply.

I found that I needed to replace the * with 1222 before sending to telco.

So, I have done that transformation on CUCM, it works.