Recommended replacement for the UC520 that will support Cisco IP Phone models 7945G and 7942G

[jmundy]

The UC520-48U-T / E / F-K9 V01 is the heart of our phone system. Last Date of Support: September 30, 2016

The current phone system has reached the limit of licences for handsets and is no longer supported by Cisco however the functionality is fit for purpose.

We therefore would like to implement a replacement for the UC500 and utilise the existing handsets with the ability to expand up to 75 or 100 phone end points.

The following additional features would be helpful in a new system
-  Reporting – ability to run a report to show number of missed calls etc
- Shared lines – ability for two phones to share 1 extension ie: Reception phone
- Auto Attendant to guide a caller to the correct extension without the need for a receptionist

The existing handsets are robust and our objective is to utilise these with a new core phone system.

What would you recommend as a replacement for the UC520?

[Aeby Vinod]

Hi,

The recommendation regarding the replacement was to go for a BE 6000 series server.

Below is an old thread regarding the discussion:

https://supportforums.cisco.com/t5/voice-systems/uc500-uc300-be3000-eol/td-p/3253399

Probably you'll find a BE6000s as a worthy replacement.

https://communities.cisco.com/docs/DOC-56621

It gives you all the features you had mentioned in your query.

HTH,

Aeby

[jmundy]

Thanks for the speedy reply. When I checkout the links the supported IP Phones are: 8800, 7800, 6900, 3900 Series

But the phone models I have are: 7945G and 7942G

Will they work on the 6000S?

Also, which SKU would I request a quote on - there are many models! For instance:

BE6S-PRI-M2-K9

BE6S-PRI-M2-XU

Thankyou for your very helpful advice.

John

[Jaime Valencia]

The 6KS is past the EOS date, that's not a good option if you're looking for a long term replacement:

https://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/eos-eol-notice-c51-739191.html

Engage with a local Cisco partner with UC specialization so they can provide you with a quote that fits your needs, they might also consider a BE4000 for your scenario.

[Jaime Andres Roldan Schmidt · Accepted solution]

Hello Aeby,

UC520 packs a lot of functionality in a single package.

Currently you have 2 options, Buying a BE6k under the UCS-C platform, which should have plenty of power to handle all the phones and more, however you will miss FXO and FXS sports and some other features.

Or Buying an ISR 4k with a UCS-E Module

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/collaboration-virtualization-hardware.html#xsmallTRC

This is a much more versatile solution as far as functionality goes, however this might be more expensive as an initial investment.

I would highly recommend talking to your Cisco Account Manager or a Cisco Sales Rep. to check all your needs and provide the best solution for you.

Best Regards, Jaime.

[R0g22]

I would advise looking at BE4000. It is a cloud managed small-office solution supporting upto 200 phones.

https://www.cisco.com/c/en/us/products/unified-communications/business-edition-4000/index.html

https://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-4000/datasheet-c78-738497.html