01-01-2024 05:57 AM
Hello guys,
I have cisco ip phones , CME and I want to record the calls and mointor it does anyone know how can I make it throug CME ?
Solved! Go to Solution.
01-01-2024 01:05 PM
Hi and happy new year.
For call recording there is an embedded solution with CUE https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmevmail.html#task_9D955A00743B45CD8D10455B7FF8BB50
Or you search for a third party solution.
To listen a live call you can use barge feature
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmebarge.html
HTH
Regards
Carlo
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